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- You might not be able to make or receive calls on your iPhone if you have certain settings turned on, if your software isn't up to date, or if there's a problem with your network.
support.apple.com/en-us/118427If your call fails or you can’t receive calls on your iPhone
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Sep 16, 2024 · You might not be able to make or receive calls on your iPhone if you have certain settings turned on, if your software isn't up to date, or if there's a problem with your network.
- Cannot call unless on WiFi
Basically, when I make phone calls without WiFi, I have no...
- Cannot call unless on WiFi
- Why Won’T My iPhone Make calls?
- Does Your iPhone Say “No Service”?
- Restart Your iPhone
- Check For A Carrier Settings Update
- Update Your iPhone
- Diagnosing A Sim Card Issue
- Reset Network Settings
- Dfu Restore Your iPhone
- Contact Your Wireless Carrier
- Visit The Apple Store
Before diving into our troubleshooting guide, I’d like to clear up some misconceptions about why some iPhones don’t make phone calls. Many people immediately think their iPhone is broken when it won’t make phone calls. However, it’s actually your iPhone’s software, not its hardware, initiates a phone call. Even a minor software crash could prevent ...
We also can’t rule out the possibility of an issue with your cell service. Take a look at the upper left-hand of your iPhone’s display. Does it say “No Service”? If your iPhone says “No Service”, that’s probably the reason why it can’t make phone calls. Check out our other article to learn how to fix the “No Service” problem on your iPhone. If your...
First, let’s rule out a really minor software problem by restarting your iPhone. Turning off your iPhone allows its programs to shut down naturally and get a fresh start when you turn your iPhone back on. The process for restarting your iPhone depends on which model you have: 1. iPhone 8 and earlier models: Press and hold down the power button unti...
Apple and your wireless carrier occasionally release carrier settings updates. These updates generally improve your iPhone’s ability to connect and stay connected to your carrier’s cellular network. Most of the time, you’ll know a carrier settings update is available because a pop-up will appear on your iPhone saying Carrier Settings Update. You ca...
After checking for a carrier settings update, go to Settings -> General -> Software Updateto see if a new iOS update is available. Apple regularly releases these updates to improve your iPhone’s performance, fix bugs, and roll out new features. Tap Download and Install if a new software update is available. Make sure to check out our other article ...
The SIM card is the small piece of technology that connects your iPhone to your wireless carrier’s network. If the SIM card has become dislodged or damaged, your iPhone might not be able to connect to your carrier’s network, which would prevent you from making phone calls on your iPhone. Check out our other article to learn how to fix SIM card issu...
Resetting your iPhone’s network settings will restore all of its Cellular, Wi-Fi, APN, and VPN settings to factory defaults. By restoring these settings to factory defaults, we may be able to fix a software problem by completely erasing it from your iPhone. You’ll have to reenter your Wi-Fi passwords and reconfigure any installed VPNs after this re...
The final step we can take to completely rule out a software problem is the DFU restore. A DFU restore erases all the code on your iPhone and restores it factory defaults. We strongly recommend saving a backup of your iPhone before putting it in DFU mode! Check out our other article when you’re ready to put your iPhone in DFU modeand restore.
It’s time to get in touch with your wireless carrier if your iPhone still won’t make phone calls. Even if your signal looks good, there could be an issue with your cell phone plan. We recommend contacting your wireless carrier before Apple. If you go to an Apple Store and tell them your iPhone is not making calls, they’ll probably tell you to go ta...
If you’ve contacted your wireless carrier and they can’t help you, your next trip should be to the Apple Store. Schedule an appointmentand have an Apple tech or Genius take a look at your iPhone. In rare cases, an iPhone may stop making calls because of damage to one of its antennas.
- Senior Author
- Toggle Off Airplane Mode. When Airplane Mode is enabled on your iPhone, the feature disables both incoming and outgoing texts and calls. This is important to prevent interference if you're on a plane.
- Check Your Mobile Plan. If your iPhone won't make calls but will text, you might need to check your mobile plan. To make a call using your iPhone's Phone app, you need an active mobile plan with sufficient call credit or minutes.
- Check Your Phone Signal. If you're at a remote outdoor location, or if it's raining or snowing in your area, you may experience poor cell reception. Check the cell signal icon in your iPhone's status bar to find out if this is why your phone doesn't allow you to make calls.
- Turn On Wi-Fi Calling. Wi-Fi calling helps you to make (and receive) calls when you have poor cellular reception but can connect to a Wi-Fi network. So, if you can't make calls on your iPhone or find that your calls are frequently cut off, you can try enabling the feature to solve the problem.
Nov 6, 2020 · Basically, when I make phone calls without WiFi, I have no audio, and the person on the other line has no audio. If my control center says “t mobile lte “or “t mobile 4G” it won’t work. I’ve factory reset several times, reset network setting, tried using cellular data, and messed with the settings.
Apr 11, 2024 · If you can't make phone calls, try restarting your iPhone and see if that does the trick. To restart an iPhone with Face ID, simply press and hold the side button and one of the volume...
- Sergio Velasquez
Oct 22, 2024 · If your call failed, toggle Airplane mode off and on, restart your iPhone, and check your list of blocked numbers. Then, remove and reinsert your SIM card and reset your network settings to solve any hardware glitches or connection issues.
Jun 28, 2024 · Quick Tips. Open Settings and tap on Phone > Blocked Contacts > check and unblock contacts. Go to Phone Settings > Silence Unknown Callers > turn off the Silence Unknown...
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