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  2. Jun 27, 2017 · If you’re having problems with your Wi-Fi connection and you think it’s not something in your home, make sure you have the latest driver installed for your wireless network adapter. To check for the latest drivers, kindly refer to the following link: Update drivers in Windows 10 .

    • Troubleshooting network problems in Windows
    • Things to try first
    • Narrow down the source of the problem
    • Network troubleshooting on your device
    • Additional troubleshooting steps

    If you can’t get email, browse the web, or stream music, chances are you’re not connected to your network and can’t get onto the internet. To fix the problem, here are some things you can try.

    Try these things first to help you fix or narrow down the connection problem.

    •Run Get Help to troubleshoot and fix common connection problems. Right click the network icon in the right side of the taskbar and select Diagnose network problems or open Get Help for Network & Internet

    •Make sure Wi‑Fi is turned on. Select the No internet icon on the right side of the taskbar, and make sure Wi-Fi is turned on. If it isn't, select it to turn it on. Also, make sure Airplane mode is turned off.

    •Select Manage Wi-Fi connections (>) on the Wi-Fi quick setting, see if a Wi-Fi network you recognize and trust appears in the list of networks. If it does, select the Wi-Fi network, and they try to connect to it. If it says Connected underneath the network name, select Disconnect, wait a moment, and then select Connect again.

    •Try connecting to a network on a different frequency band. Many consumer Wi-Fi routers broadcast at two different network frequency bands: 2.4 GHz and 5 GHz. These will appear as separate networks in the list of available Wi-Fi networks. If your list of available Wi-Fi networks includes both a 2.4 GHz network and a 5 GHz network, try connecting to the other network. To learn more about the differences between 2.4 GHz networks and 5 GHz networks, check out Wi-Fi problems and your home layout.

    •Make sure the physical Wi‑Fi switch on your laptop is turned on. (An indicator light usually shows when it's on.)

    Connection problems can be due to a variety of reasons—problems with the website, your device, the Wi-Fi router, modem, or your Internet Service Provider (ISP). Try the following steps to help narrow down the source of the problem.

    1.If the "Wi-Fi connected" icon appears on the right side of the taskbar, visit a different website. If the website opens, there might be a problem with the specific website. If you can't connect to another website, go to the next step.

    2.On another laptop or phone, try to connect to the same network. If you can connect, the source of the problem is likely due to your device—go to the section Network troubleshooting on your device. If you can't connect to the network on any device, continue to the next step.

    3.Check to see if there is a problem with the connection to your Wi-Fi router. Do this by using a ping test.

    4.Select Search on the taskbar, and type command prompt. The Command Prompt button will appear. To the right of it, select Run as administrator > Yes.

    5.At the command prompt, type ipconfig, and then select Enter. Look for the name of your Wi-Fi network within the results, and then find the IP address listed next to Default gateway for that Wi-Fi network. Write down that address if you need to. 6.At the prompt, type ping and then select Enter. For example, type ping 192.168.1.1 and select Enter. The results should be something like this:

    Run network commands

    Try running these network commands to manually reset the TCP/IP stack, release and renew the IP address, and flush and reset the DNS client resolver cache:

    1.Select Search on the taskbar, and type command prompt. The Command Prompt button will appear. To the right of it, select Run as administrator > Yes.

    2.At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:

    •Type netsh winsock reset and select Enter.

    •Type netsh int ip reset and select Enter.

    Check your Wi-Fi settings

    Wi-Fi adapter manufacturers might have different advanced settings you can change based on your network environment or connection preferences.

    Check the Wireless Mode setting for your network adapter and make sure it matches the capabilities of the network you’re trying to connect to. If it doesn’t match, you won’t be able to connect, and the network might not appear in the list of available networks. The Wireless Mode will often be set to Auto or something similar by default, which enables connection for every kind of network that’s supported.

    To find the wireless mode setting

    1.In Device Manager, select Network adapters, and then double-click the network adapter name.

    2.Select the Advanced tab and look for a Wireless Mode setting. Make sure it’s set to the mode your network is using.

    • Open the Control Panel. Press and hold the Windows key and press R. This should open a small box in the lower left-hand corner of your screen. Type “Control” into the box, and hit Enter to open the Control Panel.
    • Access Network and Sharing Center. Once the new Control Panel window opens, click the blue “Network and Internet” menu option. A new page will load. From this page, click “Network and Sharing Center” to continue.
    • Open the Adapter Settings page. There should be a few different options inside the left-hand pane of the Control Panel window. Click “Change adapter settings,” and a new window should open.
    • Find the correct adapter. There may be a few different options depending on a few different things. The option that you're looking for should be shown as “Wi-Fi.” In Windows 7 and earlier, the “Wi-Fi” adapter may appear in this list as “Wireless Network Connection.” The process for disabling and enabling is the same, regardless of which device is being used, as long as the operating system is Windows 7 and up.
  3. Sep 18, 2015 · I use Windows 10. Everything basically fine except for my wireless adaptor constantly disconnects from internet. I always have to perform this troubleshooting to get my wifi adaptor to re-connect to internet. This happens intermittently, sometimes while simply browsing internet.

  4. Nov 2, 2015 · The issue could occur if there is change in network adapter settings. In order to help you better, please provide the information: 1. Have you receive any error message? 2. What is the make and model of the Computer? Refer to the below methods and check if it helps.

  5. Jun 10, 2024 · Resetting your WiFi adapter in Windows 11 will refresh your network settings and may resolve any connectivity issues. Follow these steps to reset your WiFi adapter: Step 1: Open Settings

  6. Mar 13, 2023 · One of the most common causes of WiFi adapter resetting is outdated drivers. If your device’s drivers are out of date, they may not be able to communicate properly with the hardware, resulting in frequent resets. To fix this issue, you should update your device’s drivers to the latest version.

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