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  1. Practical tools to use right now, by yourself, wherever you are. If you're feeling in crisis, this resource is for you. If you feel unable to keep yourself safe, it's a mental health emergency.

    • Samaritans
    • Saneline
    • National Suicide Prevention Helpline UK
    • Campaign Against Living Miserably
    • Shout
    • Papyrus HOPELineUK
    • Nightline
    • Switchboard
    • C.A.L.L.
    • Helplines Partnership

    To talk about anything that is upsetting you, you can contact Samaritans 24 hours a day, 365 days a year. You can call 116 123 (free from any phone), email jo@samaritans.org or visit some branches in person. You can also call the Samaritans Welsh Language Line on 0808 164 0123 (7pm–11pm every day).

    If you're experiencing a mental health problem or supporting someone else, you can call SANEline on 0300 304 7000(4.30pm–10pm every day).

    Offers a supportive listening service to anyone with thoughts of suicide. You can call the National Suicide Prevention Helpline UK on 0800 689 5652(6pm to midnight every day).

    You can call the CALM on 0800 58 58 58 (5pm–midnight every day) if you are struggling and need to talk. Or if you prefer not to speak on the phone, you could try the CALM webchat service.

    If you would prefer not to talk but want some mental health support, you could text SHOUT to 85258. Shout offers a confidential 24/7 text service providing support if you are in crisis and need immediate help.

    If you're under 35 and struggling with suicidal feelings, or concerned about a young person who might be struggling, you can call Papyrus HOPELINEUK on 0800 068 4141 (24 hours, 7 days a week), email pat@papyrus-uk.org or text 07786 209 697.

    If you're a student, you can look on the Nightline websiteto see if your university or college offers a night-time listening service. Nightline phone operators are all students too.

    If you identify as gay, lesbian, bisexual or transgender, you can call Switchboard on 0300 330 0630 (10am–10pm every day), email chris@switchboard.lgbtor use their webchat service. Phone operators all identify as LGBT+.

    If you live in Wales, you can call the Community Advice and Listening Line (C.A.L.L.) on 0800 132 737(open 24/7) or you can text 'help' followed by a question to 81066.

    For more options, visit the Helplines Partnership website for a directory of UK helplines. Mind's Infoline can also help you find services that can support you. If you're outside the UK, the Befrienders Worldwidewebsite has a tool to search by country for emotional support helplines around the world.

  2. Especially for those, like myself, who A) Can’t afford therapy in real life B) Have at times not been able to leave my flat to get help C) Have needed support right now, at a moments notice and D) Have been too nervous to get support over the phone or face-to-face, online is comfortable.

  3. Work with anyone affected by mental illness, including families, friends and carers. They provide a helpline and a free text-based support service called Textcare. And an online supportive forum community where anyone can share their experiences of mental health. Phone: 0300 304 7000.

  4. Our free Support Services. A A A Text size. Support for families. We are here for parents or family members of children and young people in the UK, with the symptoms of M.E., CFS, post-viral fatigue syndrome or Long Covid; a confirmed diagnosis isn't necessary for you to access support.

  5. call our free Information and Support on 0117 927 9551, or send us an email, if you have any questions or would like some help finding what you need. find out more about our Healthcare Services, including a doctor and physiotherapists working with young people aged 13 and above.

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  7. This guide provides information to help you support a young person to get help for their mental health, including: the first steps to providing support; how to talk with parents and carers; helpful online support resources; accessing mental health support; and providing ongoing provision. Print this resource. Share this resource.

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