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Nov 25, 2019 · Contact us immediately if you think that a firm, solicitor or other individual regulated by us is involved. Check our scam alerts for details of recent and ongoing scams. Scams can take the form of unsolicited emails, text messages, telephone calls or direct mail.
Want to complain about your experience with a solicitor or solicitors firm? Before you do, find out what we investigate, what we don't investigate (and who can help instead) and what kinds of action we can take against solicitors and solicitors firm.
- Emails
- Text messages
- Adverts
- If you think you’ve been a victim of an online scam or fraud
- Avoid websites, emails and phone numbers that imitate government services
Forward suspicious emails to report@phishing.gov.uk.
The National Cyber Security Centre (NCSC) will investigate it.
Forward suspicious text messages to 7726 - it’s free.
This will report the message to your mobile phone provider.
Report scam or misleading adverts to the Advertising Standards Authority. You can report adverts found online, including in search engines, websites or on social media.
You can also:
•report scam or misleading adverts to Google if you found them in Google search results
•report to Bing if you found them in Bing search results
Contact Action Fraud if you think you’ve lost money or been hacked because of an online scam or fraud and you’re in England or Wales. You can:
•report online - either sign up for an account or continue as a ‘guest’
•call 0300 123 2040
If you’re in Scotland and you’ve lost money because of an online scam or fraud, report the crime to Police Scotland.
Some websites, emails or phone numbers look like they’re part of an official government service when they’re not, or claim to help more than they actually do. Some make you pay for things that would be free or cheaper if you used the official government service.
Search on GOV.UK to find official government services and phone numbers, for example if you want to apply to the DVLA for a driving licence.
Check that any unexpected correspondence received is genuine - particularly if it asks you to provide personal information, funds or informs you of new bank details - by contacting the law firm directly by reliable and established means.
If you suspect a scam solicitor, make sure you report them to the police immediately. This will ensure the matter is investigated properly, any criminal activity is brought to a stop and other potential victims of the scam will be protected.
Telephone: 0808 223 1133. Monday to Friday, 8am to 6pm - except on public holidays. Calls are free from mobiles and landlines. Chat with us online. Chat’s usually available between 9am to 5pm, Monday to Friday - it's not available on public holidays.
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When to call the police. Contact the police immediately by calling 101 if: the scammer is in your area. you've transferred money to the scammer in the last 24 hours. If you feel threatened or unsafe call 999. Gather all the details of the scam. Write down the details of your scam.
