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Nov 25, 2019 · Contact us immediately if you think that a firm, solicitor or other individual regulated by us is involved. Check our scam alerts for details of recent and ongoing scams. Scams can take the form of unsolicited emails, text messages, telephone calls or direct mail.
Check that any unexpected correspondence received is genuine - particularly if it asks you to provide personal information, funds or informs you of new bank details - by contacting the law firm directly by reliable and established means.
If you think a solicitor or firm might have breached our rules, you should report your concerns to us. Before you give us your report, please read our guidance about what we can and can't help with. The quickest, easiest way for most people to report concerns is to download, complete and return our report form.
- Protect Yourself from Further Risks
- Report The Scam to Us
- What We'll Do When You Report A Scam to Us
- Report The Scam to Other Organisations
Before you report a scam, there are steps you can take to protect yourself from things getting worse. Check what to do if you've been scammed.
You can either report a scam by: 1. using our online form 2. contacting our consumer helpline If you need help you can tell us when you fill in the form, or when you call.
Once we've got all the information we need, we'll pass this to Trading Standards. We don't investigate scams ourselves. Trading Standards gathers information about scams so they can take legal action against scammers.
You should also report scams to other organisations. This increases the chance of scammers being caught and stopped. You should report all types of scams to Action Fraud, the UK's national reporting centre for fraud. Action Fraud can get the National Fraud Intelligence Bureau to investigate scams. They'll also give you a crime reference number, whi...
Complaint checker. We want to make sure that we're the right people for you. The complaint checker link takes you to our 'How to complain' page which tells you what you need to do. You can access our easy to use complaint checker at the bottom of the page.
You can contact the Legal Ombudsman by: calling them on 0300 555 0333; going to the Legal Ombudsman website; emailing them at enquiries@legalombudsman.org.uk; They will keep in contact with you and make sure your case is passed to an investigator for assessment.
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Cybersecurity. Protecting your firm if you fall victim to a scam. Archived. Practice note. 18 Aug 2022. 5 minutes read. Follow topic. Print. What is the issue? the regulatory and legal requirements that apply when a firm's client account has fallen victim to scammers.
