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      • At the end of a meeting, you might ask whether anyone has a question. But if your colleagues come from a culture where people tend not to ask questions in a public setting, they will keep quiet — but out of respect, not because they don’t have something to ask.
      hbr.org/tip/2018/09/when-working-across-cultures-understand-what-silence-means
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  2. Jul 18, 2017 · “If you keep talking you’re spoon feeding. Give people a moment of silence to get beyond the emotional response and to start thinking cognitively and processing,” says MacLachlan.

  3. Jul 23, 2019 · Silence is a signal leaders should notice: it can be a sign someone is drowning, or the canary in a coal mine that alerts you to a bigger problem. 4 types of silent team members and how to...

    • State Your Positive Intentions
    • Rebuild Safety, Repeatedly
    • Ask For Permission
    • Ask For Feedback
    • Don’T Force It

    Perhaps it doesn’t take much for this person to see, assume, feel, and act – or quickly go to silence. Perhaps they are coming into the conversation assuming it will go poorly and looking for any sign that they were right. Get ahead of that by stating your positive intentions and your respect for them up front. When others feel respected and trust ...

    If the conversation was going fine and then suddenly turned a corner, step out of the conversation and rebuild safety. Pause and state (or restate if needed) your intentions. Say something like, “It seems like you might be feeling uneasy. I want you to know that I have every intention of engaging in a friendly dialogue here where we can explore sol...

    If you know you’re going to engage in a high-stakes conversation, don’t catch this person off guard. Instead, invite them into the dialogue. Begin the conversation by asking for their permission. This courtesy builds trust. And just as before, if you see movement towards silence, step outside the content, rebuild safety, and return to the conversat...

    Perhaps there is something you are doing that triggers this person to choose silence. Again, it might be completely innocent, but the information could help you act differently for a more positive outcome. Simply say, “I notice that you often shut down when the conversation gets a bit tough. Is there something I’m saying or doing that is causing yo...

    Crucial conversations skills are just that, skills—they are not a means to manipulate others or magic tricks to elicit your desired outcome. If you’ve tried repeatedly and respectfully to make it safe for this person to engage and they won’t, then you must choose a path from there. You can’t force dialogue. I believe if you are consistent in your e...

  4. Jun 10, 2024 · Silence is the absence of intentional sound or purposeful quiet—and for many people it’s unsettling. Research (Koudenburg et al., 2011) in the Netherlands found that it takes only four seconds of...

  5. Dec 20, 2017 · People may remain silent rather than question or openly disagree with another in order to save face. In contrast, in task centred environments with more rules, people tend to communicate more directly, with the aim of giving and receiving information.

  6. Aug 12, 2022 · Benefits. Disadvantages. Communication tips. Recap. Silent communication can be more powerful than words. Here’s what it is and how to use it effectively. Communication is the tie that binds...

  7. May 11, 2008 · ‘Keep silence’ is an unlikely collocation and also unlikely as a command. ‘Keep silent’ would mean ‘Remain/stay quiet’. In other words, someone might be telling you this:“ Don’t make any noise.”.

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