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  1. Oct 16, 2024 · Scam insulation companies claiming to be endorsed by ‘the British Lung Foundation charity’ are cold-calling households, selling unnecessary and potentially dangerous loft insulation. These fraudsters appear to be targeting elderly and vulnerable homeowners who might be worried about the rising costs of heating over the coming winter.

  2. Jul 24, 2024 · Avoiding phone scams. Never reveal your financial information over the phone. Register with the Telephone Preference Service (TPS). This will stop legitimate companies from making unsolicited sales and marketing calls to your phone number, so when you receive a call, you'll know it’s a scammer.

    • If The Scammer Contacts You
    • If You’Ve Given The Scammer Access to Your Computer
    • If You Think Your Account Details Or Pin Have Been Stolen
    • If You Think Your Password Could Have Been Stolen
    • If You Think Your Account Has Been Hacked

    If the scammer comes to your door, calls you, or sends you a message, ignore them, but keep a record of what's happened so you can report it. Read our advice on how to stop nuisance calls and texts.

    Sometimes scammers ask to access your computer so they can control it remotely. For example, they might pretend to be from your internet provider and say they need to deal with a technical problem. The scammer might have infected your computer with a virus, or stolen passwords and financial information. To stay safe you should: 1. reset your passwo...

    Contact your bank immediately so they can protect your account. After you’ve told your bank about the scam, keep an eye on your bank statements and look out for any unusual transactions. Also check your credit scoreto see if there are applications for credit you don’t recognise.

    Change your password as soon as possible. If you’ve used the same password on any other accounts you should change it there too. Make sure you create a strong password– for example, using numbers and special characters. Some sites let you add extra security to your account. This is known as ‘two-factor authentication’.

    Your account might have been hacked if a scammer has stolen your passwords. If you think this has happened, the National Cyber Security Centre has advice on recovering an account that’s been hacked.

  3. If you’re caught out by a doorstep scam, there are several steps you can take. Report the incident to Action Fraud, the UK’s National Fraud reporting centre, who monitor and investigate cases of fraud. Speak to an Action Fraud adviser directly on 0300 123 2040.

  4. Jul 23, 2019 · If someone appears at your door and claims to be from MoneySavingExpert, turn them away and then report the incident to Action Fraud – the national fraud reporting service – even if you haven't lost any money. It could stop others from being scammed.

    • Editor
  5. May 8, 2024 · If you receive an unexpected email, telephone call or letter from someone who claims to be from the Home Office, it may be a scam. We will never contact you to ask for money or your personal...

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  7. Apr 8, 2024 · Doorstep scams happen when someone comes to your door and tries to scam you out of your money or gain access to your home. They can take the form of door-to-door sales, someone pretending to be a trader, charity collector or even someone in need of help.

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