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Contact eBay. If you can't find the information you need in our Help articles, and would like to get in touch with us, we're here to help. To improve your help experience, please sign in to your account. If you need help with a recent order, select the item above to get started.
- Guide
If you can’t find the answer in any of our help sections,...
- Contacting a Seller
If you continue to the contact form from the Find answers...
- Sign in Or Register
We would like to show you a description here but the site...
- Email
Find answers to your buying, selling and account questions,...
- Signing in to Your Account
You’ll need to sign in to your account to access My eBay,...
- Managing Your Account
It's important to keep your personal information needs to be...
- Guide
- Signing in with Your Email Or Username
- Signing in with Passkeys
- Signing in with Google
- Signing in with Facebook
- Signing in with Apple
- If You Can’T Sign in to Your eBay Account
- How to Sign Out
Go to our Sign in- opens in new window or tabpage.Enter your email address or username.Select Continue.Enter your password.Passkeys let you sign into your eBay account using a fingerprint, pattern, or PIN. This means you don’t need to enter your password, and it will help protect your eBay account against unauthorised access. You can set up passkeys from the prompt when you sign into your eBay account, or from the Sign in and Security settings in your eBay account. 1. ...
Go to our Sign in- opens in new window or tabpage.Select Continue with Google.Enter the phone number or email address associated with your Google account and select Continue.Enter your password and select Continue.Go to our Sign in- opens in new window or tabpage.Select Continue with Facebook.Enter the phone number or email address associated with your Facebook account and your password.Select Log In.Go to our Sign in- opens in new window or tabpage.Select Continue with Apple.Enter your Apple ID and then select the arrow.Enter the password for your Apple account and then select the arrow.If you experience any problems signing in, here are a few things to check: 1. Make sure Caps Lock isn’t on 2. Look for spelling errors 3. If you recently changed your username or password, your browser might remember your old information. Try manually entering your new username and password If you’re still having problems logging in, you can reset ...
To log out, select your name in the top left-hand corner of most eBay pages, then select Sign out. We recommend you log out of your account whenever you’ve finished using eBay, especially if you’re using a public or shared device.
It's important to keep your personal information needs to be correct and up to date so you can buy and sell on eBay. If you change your phone number, postal address, or email address, or if any of the details we have for you are incorrect, you'll need to update the personal information on your eBay account. 1 min article.
Read our article on contacting a buyer. If you need to change any of your details, such as your name, date of birth, phone number, postal address, or email address, you can do it in My eBay. Here’s how: Go to the Account - opens in new window or tab. section of My eBay. Select Personal information.
If you can’t find the answer in any of our help sections, visit Contact Us and choose a top issue or ask a question. Click ‘call’ and we’ll give you a direct phone number and a PIN number.
Different contact phone numbers will direct you to different Customer Service teams, depending on your specific issue or question. Use the phone number and passcode provided on the Contact eBay tab in the Help & Contact area.
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Contact eBay. If you can’t find the information you need in our Help articles, and would like to get in touch with us, we’re here to help. To improve your help experience, please sign in to your account. Select Contact us at the bottom of this page, choose what you need help with and we’ll get you to the right agent.