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  1. People and communities Contact us. Contact us. You can order most services, pay for things, and find information quickly and easily on this website. Please go to the relevant part of the website to find what you want: to make a payment, go to the payments page.

    • By Bus
    • By Train Or Metrolink
    • By Car
    • How to Get Into The Town Hall Extension
    • Visitors to The Town Hall Extension

    There are bus stops in Albert Square and on Princess Street. For more details about buses to the Town Hall complex please check the Transport for Greater Manchesterwebsite or call Traveline on 0871 200 2233 (7am to 8pm, Monday to Friday, and 8am to 8pm at weekends and bank holidays).

    If you are travelling to Manchester by train you can get a Metrolink tram from Piccadilly, Victoria and Deansgate train stations to St Peter's Square, which is the nearest Metrolink station to the Town Hall complex.

    If you are using a Sat. Nav. system, use M2 5DB. You may be able to find a pay and display parking bay. There are a number of car parks in Manchester city centre operated by NCP. Contact them on 0845 050 70 80 or visit their websiteto find out where they are and current charges.

    The Town Hall extension has two entrances, one on Lloyd street and one in St Peter's Square. Both are at street level with no steps. There's a reception point at each entrance. The Customer Service Centre is on the ground floor of the Town Hall Extension.

    All visitors have to report to one of the reception points. You will be asked to give details of the person you are visiting or meeting you are attending. If you have received a letter from us inviting you to an interview or meeting it is important that you bring it with you.

  2. Feedback submitted to us on this form is monitored but you won’t receive a reply. In an emergency, visit our emergency contact details page. Please don't include any personal or financial information, for example your National Insurance or credit card numbers.

  3. Find and use Manchester City Council services and information online. Including council tax, bins, benefits and support, parking and more.

  4. Manchester - a directory of services and support for residents. Find information on council tax, housing, benefits, and more.

    • PO Box 532 Town Hall, Manchester, M60 2LA
    • contact@manchester.gov.uk
  5. Pay your council tax. Apply for a discount on your bill. Check your council tax account and bills online. Report a change of details or address. Council tax support. Information for landlords and managing agents. Your council tax bill. If you can't pay your council tax. Claim a council tax refund if you're in credit.

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  7. If you need to contact Manchester City Council directly or have a general enquiry: Tel: 0161 234 5000 Email: contact@manchester.gov.uk If you have an Adult Social Care or Children & Families enquiry: Tel: 0161 234 5001 Email: socialcare@manchester.gov.uk Available 24 hours a day 7 days a week

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