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  2. On my Smartcode Touchscreen, The lock beeps, the Checkmark and Lock symbols alternate flashing, and the door cannot lock. 7 possible reasons: The door handing process was not executed during installation. Perform the manual door handing process in the Installation Guide.

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  3. One of the steps you can take to troubleshoot your Kwikset SmartCode 913 is to reset it. Also, if you've lost your code or want to remove all existing codes and add new codes, you'll...

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  4. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 913 page at www.kwikset.com. Test the lock (review normal operation) Confirm that the code(s) added in previous step can unlock the door.

  5. Feb 1, 2024 · Ensure the keypad is clean and free from debris blocking the display. Test your user codes or master code to see if the lock responds correctly. By addressing these common issues, you should be able to troubleshoot and resolve any problems with your Kwikset SmartCode 913.

    • About The Mastercode
    • Enabling and Setting The Mastercode
    • Adding User Codes with The Mastercode Enabled

    Using a Mastercode is an optional, added-security measure. It is not enabled by default. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). The Mastercode must be 4-8 digits.

    Programming timeout: If no button is pressed for five seconds, the system will time out (indicated by three beeps and a red flashing keypad), and you will need to restart the procedure. 1. Keep door open. Press and HOLD the Program button until the keypad flashes green (about 5 seconds). 2. Enter new Mastercode. 3. Press Lock button once. 4. Re-ent...

    The procedure for adding user codes is different when the Mastercode is enabled. For instuctions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock. 1. Keep door open. Press the Program button once. The keypad will flash green and you will hear three beeps. 2. Enter Mastercode. 3. ...

  6. We have 3 Kwikset SmartCode 913 manuals available for free PDF download: Installation Manual, Installation And User Manual, User Manual Kwikset Smartcode 913 Touchpad Electronic Deadbolt Programming and Troubleshooting Guide

  7. Oct 16, 2022 · If your Kwikset SmartCode 913 is not working properly (won’t lock/unlock, the keypad not responding, etc.), start your troubleshooting by inspecting the batteries. The battery polarities may have reversed, causing the lock to stop working.

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