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Nov 20, 2020 · The first documented use of the word apology in the sense that it is used today appeared in the English language towards the middle of the 16th century when Citation Johnson (1755/1996) published the first edition of his Dictionary of the English Language.
- Debra J Slocum, Alfred Allan, Maria M Allan
- 2011
Oct 20, 2009 · Psychologists’ interest in apology can be traced back to the work of Heider (1958), and it was initially studied by social and cognitive psychologists interested in remedial behaviour, that is, verbal acts that attempt to explain the wrongful behaviour so that it becomes acceptable (Cody & McLaughlin, 1987; McLaughlin, Cody, & O’Hair, 1983; Ohbu...
Our experimental evidence sheds light on two novel phenomena. First, we find that apologies are less effective in promoting forgiveness in nascent higher-value relationships because they are less effective in raising perceived relationship value in
Mar 8, 2018 · In this article, I propose three major barriers to offering high-quality apologies: (a) low concern for the victim or relationship, (b) perceived threat to the transgressor’s self-image, and (c) perceived apology ineffectiveness.
- Karina Schumann
- 2018
The object of this study was to use a hermeneutic phenomenological approach and grounded theory methodology to develop a theory of apology based on lay people’s interpretation of apologetic responses.
The act of apologizing is an other-oriented behavior that first requires the recognition that the victim has been offended (Dunlop, Lee, Ashton, Butcher, Dykstra, 2015), followed by a desire to repair one’s relationship with the victim (Tavuchis, 1991).
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Mar 8, 2018 · In this article, I propose three major barriers to offering high-quality apologies: (a) low concern for the victim or relationship, (b) perceived threat to the transgressor’s self-image, and (c) perceived apology ineffectiveness.
