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Nov 20, 2020 · The first documented use of the word apology in the sense that it is used today appeared in the English language towards the middle of the 16th century when Citation Johnson (1755/1996) published the first edition of his Dictionary of the English Language.
- Debra J Slocum, Alfred Allan, Maria M Allan
- 2011
Oct 20, 2009 · Psychologists’ interest in apology can be traced back to the work of Heider (1958), and it was initially studied by social and cognitive psychologists interested in remedial behaviour, that is, verbal acts that attempt to explain the wrongful behaviour so that it becomes acceptable (Cody & McLaughlin, 1987; McLaughlin, Cody, & O’Hair, 1983; Ohbu...
An apology, as defined by Lazare (2005) is “an encounter between two parties in which one party, the offender, acknowledges responsibility for an offense or grievance and expresses regret or remorse to a second party, the aggrieved” (p. 23).
- Krista M. Hill
- 2013
Mar 8, 2018 · In this article, I propose three major barriers to offering high-quality apologies: (a) low concern for the victim or relationship, (b) perceived threat to the transgressor’s self-image, and (c) perceived apology ineffectiveness.
- Karina Schumann
- 2018
The object of this study was to use a hermeneutic phenomenological approach and grounded theory methodology to develop a theory of apology based on lay people’s interpretation of apologetic responses.
The act of apologizing is an other-oriented behavior that first requires the recognition that the victim has been offended (Dunlop, Lee, Ashton, Butcher, Dykstra, 2015), followed by a desire to repair one’s relationship with the victim (Tavuchis, 1991).
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Each of these eight elements can be meaningful. For example, an offer of repair can help substantiate the apology (Minow, 2002), an ex-planation can help clarify the transgressor's intentions (Lazare, 2004), and an acknowledgement of harm can validate the victim's suffering (Eaton, 2006).
