Search results
1958
- Psychologists' interest in apology can be traced back to the work of Heider (1958), and it was initially studied by social and cognitive psychologists interested in remedial behaviour, that is, verbal acts that attempt to explain the wrongful behaviour so that it becomes acceptable (Cody & McLaughlin, 1987; McLaughlin, Cody, & O'Hair, 1983; Ohbuchi, Kameda, & Agarie, 1989).
www.tandfonline.com/doi/full/10.1111/j.1742-9536.2011.00013.x
People also ask
When was apology first used?
What is an apology in psychology?
Where did the word apology come from?
Are psychologists interested in apology?
What is an example of a true apology?
Why is apology important?
Sep 14, 2014 · A true apology keeps the focus on your actions—and not on the other person’s response. For example, “I’m sorry that you felt hurt by what I said at the party last night,” is not an apology .
- 4 Parts of a Real Apology
1. Damage assessment. A real apology inventories the damage...
- The Power of Apology
Apology helps us to move past our anger and prevents us from...
- 4 Parts of a Real Apology
Nov 20, 2020 · The first documented use of the word apology in the sense that it is used today appeared in the English language towards the middle of the 16th century when Citation Johnson (1755/1996) published the first edition of his Dictionary of the English Language.
- Debra J Slocum, Alfred Allan, Maria M Allan
- 2011
Jul 14, 2016 · 1. Damage assessment. A real apology inventories the damage done. It’s not just, “I was late,” it’s also, “I led you to believe you wouldn’t need to have something to read.”
Apology helps us to move past our anger and prevents us from being stuck in the past. Apology opens the door to forgiveness by allowing us to have empathy for the wrongdoer.
Feb 23, 2016 · Yet nearly two decades later, many who study the psychology of apologies view the address as a four-minute primer on how not to apologize for something.
Oct 20, 2009 · Psychologists’ interest in apology can be traced back to the work of Heider (1958), and it was initially studied by social and cognitive psychologists interested in remedial behaviour, that is, verbal acts that attempt to explain the wrongful behaviour so that it becomes acceptable (Cody & McLaughlin, 1987; McLaughlin, Cody, & O’Hair, 1983; Ohbu...
Mar 15, 2011 · The object of this study was to use a hermeneutic phenomenological approach and grounded theory methodology to develop a theory of apology based on lay people's interpretation of apologetic responses.
