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We are proud to have a longstanding history of supporting a range of causes that aim to keep communities thriving, including regularly sponsoring events, taking part in fundraising and volunteering activities, donating to local food banks and much more.
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- No Ivory Tower
- Finding and Developing The Right People
- ‘Farming The Database’
- Keeping Things Green
- The Future
Despite the growth, Eagell still sees himself as the single site manager of his early career and is keen to keep his feet on the ground and, increasingly, on the road between his 11 sites. “I only spend a day a week at Milton Keynes because I like to get out and about. I don’t want to be sat in an ivory tower. I like to get out and about and meet p...
Just as he himself has risen from through the ranks, Eagell is keen to see his own team progress within the business. His philosophy of recruiting young, enthusiastic staff is backed up by training provided both through Toyota and a specialist training provider, Martec Europe. The group wrote its own 10-step sales process, in which Martec trains al...
It is not only staff that Steven Eagell aims to retain. The group is also driving hard at its aim of realising the potential of its “customer for life” philosophy, backed by a robust database, strong PCP sales and a keen eye on customer satisfaction results. An in-house call centre at Milton Keynes is staffed by a team of 16, who make more than 6,0...
Toyota’s big car launch of 2017 is likely to be the CH-R, which enters the growing C-segment SUV sector in the summer. While not yet able to take advantage of customers’ appetite for a small crossover vehicle, Eagell is content that Toyota is the market leader when it comes to hybrids. In 2015, the group sold 5,000 new cars, of which 34% were power...
With the consistently brisk pace of the group’s growth in recent years, what developments are likely to occur in the coming months and year, then? As monthly appraisals of every site in the group grow ever more demanding of the managing director’s time, it seems his hands-on approach will require a re-think if its market area grows any further in g...
May 22, 2019 · Steven Eagell today operates 18 Toyota outlets stretching across the home counties. Lexus Hatfield was added in late 2016 and the group now has three other Lexus centres.
Oct 13, 2023 · Inspirational car dealer leader Steven Eagell has talked about how he built his £700m-turnover business from just one dealership. The Toyota and Lexus specialist explains how he started his now 44-site firm after being accepted on Toyota’s sponsored dealer programme and purchasing his first site in Milton Keynes.
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Mar 7, 2024 · Steven Eagell Group has launched a community programme which will support initiatives, charities and not-for-profit organisations operating in the areas in which the company’s dealerships are located.
