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Find out more about Steven Eagell Group in South East and West Midlands and see what our customers say about us. Discover what sets us apart, as well as the full range of services we offer.
Oct 13, 2023 · Eagell is the latest boss to speak to the Car Dealer Inspiring Leaders podcast, sponsored by Mann Island Finance, about how he started out in the car industry. Eagell explains how he built his business up after being accepted on to Toyota’s programme in 2002.
- No Ivory Tower
- Finding and Developing The Right People
- ‘Farming The Database’
- Keeping Things Green
- The Future
Despite the growth, Eagell still sees himself as the single site manager of his early career and is keen to keep his feet on the ground and, increasingly, on the road between his 11 sites. “I only spend a day a week at Milton Keynes because I like to get out and about. I don’t want to be sat in an ivory tower. I like to get out and about and meet p...
Just as he himself has risen from through the ranks, Eagell is keen to see his own team progress within the business. His philosophy of recruiting young, enthusiastic staff is backed up by training provided both through Toyota and a specialist training provider, Martec Europe. The group wrote its own 10-step sales process, in which Martec trains al...
It is not only staff that Steven Eagell aims to retain. The group is also driving hard at its aim of realising the potential of its “customer for life” philosophy, backed by a robust database, strong PCP sales and a keen eye on customer satisfaction results. An in-house call centre at Milton Keynes is staffed by a team of 16, who make more than 6,0...
Toyota’s big car launch of 2017 is likely to be the CH-R, which enters the growing C-segment SUV sector in the summer. While not yet able to take advantage of customers’ appetite for a small crossover vehicle, Eagell is content that Toyota is the market leader when it comes to hybrids. In 2015, the group sold 5,000 new cars, of which 34% were power...
With the consistently brisk pace of the group’s growth in recent years, what developments are likely to occur in the coming months and year, then? As monthly appraisals of every site in the group grow ever more demanding of the managing director’s time, it seems his hands-on approach will require a re-think if its market area grows any further in g...
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According to anonymously submitted Glassdoor reviews, Steven Eagell Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Steven Eagell Group. This rating has improved by 36% over the last 12 months.
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May 22, 2019 · We are pleased to share the launch of our new partnership with live-streaming service, Kwikcast, ... When Lexus named Steven Eagell Group as its best UK performer at the brand’s annual dealer awards, it was the latest in a string of accolades since Steven.
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Sep 20, 2022 · Steven Eagell Group has grown its car retail operations from 11 to 32 Toyota and Lexus dealerships since it was last profiled by AM in 2016. In his AM News podcast interview Eagell gave an insight into a year that has seen it scoop nine awards from its OEM partners and the AM Awards’ Franchised Dealership of the Year accolade with its Lexus ...