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View the range of business offers available from Steven Eagell Group in South East and West Midlands. Browse our website to explore fleet solutions and book your next test drive online.
At our official approved Toyota and Lexus Centres, we are authorised to carry out servicing and repairs and offer excellent aftercare facilities. Our manufacturer-trained technicians use the latest diagnostic equipment, tools and only genuine Toyota and Lexus parts.
Discover the range of business services available from Steven Eagell Group Toyota in South East and West Midlands. Attractive business rates and convenient finance options.
- No Ivory Tower
- Finding and Developing The Right People
- ‘Farming The Database’
- Keeping Things Green
- The Future
Despite the growth, Eagell still sees himself as the single site manager of his early career and is keen to keep his feet on the ground and, increasingly, on the road between his 11 sites. “I only spend a day a week at Milton Keynes because I like to get out and about. I don’t want to be sat in an ivory tower. I like to get out and about and meet p...
Just as he himself has risen from through the ranks, Eagell is keen to see his own team progress within the business. His philosophy of recruiting young, enthusiastic staff is backed up by training provided both through Toyota and a specialist training provider, Martec Europe. The group wrote its own 10-step sales process, in which Martec trains al...
It is not only staff that Steven Eagell aims to retain. The group is also driving hard at its aim of realising the potential of its “customer for life” philosophy, backed by a robust database, strong PCP sales and a keen eye on customer satisfaction results. An in-house call centre at Milton Keynes is staffed by a team of 16, who make more than 6,0...
Toyota’s big car launch of 2017 is likely to be the CH-R, which enters the growing C-segment SUV sector in the summer. While not yet able to take advantage of customers’ appetite for a small crossover vehicle, Eagell is content that Toyota is the market leader when it comes to hybrids. In 2015, the group sold 5,000 new cars, of which 34% were power...
With the consistently brisk pace of the group’s growth in recent years, what developments are likely to occur in the coming months and year, then? As monthly appraisals of every site in the group grow ever more demanding of the managing director’s time, it seems his hands-on approach will require a re-think if its market area grows any further in g...
Oct 13, 2023 · Eagell explains how he built his business up after being accepted on to Toyota’s programme in 2002. He has gone on to create a business that turned over £702m in 2021 (its last available accounts) and made £20.6m profit.
May 22, 2019 · Steven Eagell today operates 18 Toyota outlets stretching across the home counties. Lexus Hatfield was added in late 2016 and the group now has three other Lexus centres. How did you become the top award-winning Lexus group so quickly?
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Dec 1, 2023 · The company said it expects revenue to top £1bn for the first time in 2023 following the Marshall sites integration to the business. The purchases cemented Steven Eagell’s place as the largest Toyota and Lexus dealership group in Europe.
