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Contacting Virgin Media. Got a question about our services or need a troubleshooting tip? You might find exactly what you need right here, quickly and easily. You can also check our help pages or learn how to contact us directly further down.
Phone number to get Virgin Media Broadband and TV. If you're looking for a VIrgin Media Broadband deal with or without Virgin TV but you're not sure which package is right for you, the number is 0333 210 1171. The team there works closely with Virgin Media and will have the most up to date information on the deals available.
May 9, 2024 · The fastest number to call if you want to get a Virgin Media service is 0330 221 4025. However, if you want a shortcut for general customer services then dial 150 from your Virgin landline. You can also dial 0345 454 1111 from your mobile to get to this team.
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Virgin Media’s phone numbers are open from 8am to 9pm Monday to Friday, from 8am to 8pm on Saturday and from 8am to 6pm on Sunday.
If you are an existing Virgin Media customer looking for help and advice with your service, or if you want to upgrade your existing package, you can call Virgin Media's customer service number on 0345 454 1111 or 150 from a Virgin Media phone line. Broadband, TV and phone customers should then press 1, mobile customers should press 2. Note that 03 ...
Cable.co.uk has access to some special offers with Virgin Media that you will not find on the provider’s own website. You can call the sales team (for new customers) directly on 0333 210 1125 from 8am to 8pm Monday to Sunday.
As well as calling up, it is also possible to get in touch with Virgin Media via Live Chat on its website. You will be greeted by the virtual assistant 'Terri' and asked to narrow down the area of your enquiry before being handed over to a live agent (I.E. human). You can use the Live Chat service for sales, upgrades and complaints. The service is ...
Virgin has a selection of active social media accounts where customers can get in touch. On X you can find Virgin Media @virginmedia or @virginhelp and post a message where you are likely to get a fairly rapid response. The provider is also active on Facebook, where you can post a message seeking help or advice.
A good starting point for making a complaint to Virgin Media is to simply pick up the phone and call the customer services number on 0345 454 1111 or 150 from a Virgin landline, available from Monday to Friday from 8am to 9pm, or on Saturday and Sunday from 8am to 6pm. Virgin Media mobile numbers have a separate number to call. If your mobile is wo...
Sometimes it's better to say goodbye and doing so could save you hundreds of pounds a year. We compare deals for new customers looking to switch and save.
- Dan Howdle
How do I contact Virgin for free in the UK? You can phone 0330 165 6723 to speak to someone about Virgin, and it will be free from a mobile or landline if you have inclusive unused minutes. With this phone number you can talk about getting Virgin as a new customer, but the agents may also be able to help with some general Virgin queries.
Oct 5, 2023 · We're sorry to hear you've had issues speaking to the team. You can reach them on 150 / 0345 454 1111. If you expand more on the issues you've been having, we may be able to help get things sorted for you. Reply back here with as much detail as possible, omitting any personal information, and we can have a look.
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Jul 28, 2022 · Hi @Sshanks. I realise you say you don't have a phone line, however you could try calling the pre-installs team on freephone 0800 052 1734. Dave. I don't work for Virgin Media. I'm a Very Insightful Person, I'm here to share knowledge.
