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      • You can troubleshoot connectivity issues using the Xfinity app. Select WiFi and click the Troubleshoot option. If the option to run the test isn’t available in the Xfinity app, try updating to the latest version. If our system detects a problem we can’t fix online, you’ll have the option to schedule a technician visit.
      www.xfinity.com/support/articles/internet-connectivity-troubleshooting

      Xfinity Internet and WiFi connection troubleshooting

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  3. www.xfinity.com › support › articlesXfinity Internet and WiFi connection troubleshooting

    Learn how to troubleshoot your Xfinity Internet and WiFi connection using the Xfinity app, Xfinity Assistant, and xfinity.com.

  4. www.xfinity.com › support › statusXfinity Status Center - Check for Service Outages In Your Area

    View your connection status, fix service issues, and check for local Comcast outages. Quickly find a solution without the call. Identify potential problems and discover easy fixes with the same diagnostic tool used by our agents. Restart Modem.

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  6. www.xfinity.com › support › articlesWhy isn't my phone connecting to the internet? - Xfinity Support

    Check these things first. Make sure your phone isn't in airplane mode. Update your OS, so your phone is running on the latest software. Confirm that your phone is showing 4G LTE or 5G on the top of your screen. Try another WiFi network because you may be connected to a network with no internet.

  7. forums.xfinity.com › conversations › internetANSWERED: How to Troubleshoot Your Xfinity Internet Connection

    Aug 10, 2017 · Find out how to fix common issues with your internet and WiFi connection. Before you start troubleshooting, make sure your device is connected to your in-home WiFi network and not the Xfinity WiFi Hotspot.

  8. downdetector.com › status › xfinityXfinity outage or service down? Current problems and outages

    Real-time outage overview for Xfinity. Problems with your TV signal, phone issues or is internet down? We'll tell you what is going on.

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  9. forums.xfinity.com › conversations › mobile-appsANSWERED: How to fix your Xfinity Internet connection using ...

    Feb 25, 2022 · Many common WiFi connectivity issues can be solved by restarting your Xfinity Gateway (our all-in-one WiFi modem and router). The process takes about 10 minutes, and you won’t lose your home network settings.

  10. forums.xfinity.com › conversations › networkPhone keeps dropping signal. | Xfinity Community Forum

    Dec 3, 2023 · 13 Messages. Sunday, December 3rd, 2023 9:44 PM. Closed. Phone keeps dropping signal. There seem to have been a number of threads on this topic but no resolution so far. I am starting a new thread with the hopes that it gets some attention from someone who knows what to do to fix the problem.

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