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Amazon will not call, text, or email you about an order you aren't expecting or ask you to urgently confirm any purchase or payment details. You can always go to Your Orders in Your Account to keep track of your order history.
- Get Product Support
A manufacturer's warranty covers Amazon Resale and some...
- Get Product Support
Oct 1, 2024 · Here's the easiest way to reach a real human at Amazon. Amazon is one of the biggest retailers in the world, and that can make it quite challenging to shove past the FAQs, user forums, and...
- Daniel Oropeza
Feb 23, 2024 · Whether you have a query about an order, need to return a product, or have any other issues, Amazon UK has a dedicated customer service team to help you out. Simply follow the steps outlined below, and you’ll be in touch with a representative in no time.
Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support.
- Overview
- Phone Numbers, Chats, Social Media, and Help Library
- Customer Support Page
- Resolving Disputes Effectively
Have a problem with Amazon and can’t figure out how to talk to an actual person? Trust us, we’ve been there and know exactly how frustrating it can be. That’s why we’ve created a comprehensive guide to contacting Amazon. Although they don’t have an email address you can send requests or complaints to, we’ve rounded up the phone numbers, chat URL, support pages, and customer service options you can use to get your issue resolved ASAP.
Call Amazon at 1-888-280-4331 for 24/7 customer service.
Call 1-888-280-4331 for 24/7 customer service.
Trust us when we tell you that this number was hard to find, so we don’t blame you if you weren’t able to locate it! Dial this number at any time to
and speak to a customer service representative and get your issue resolved.
If you’re outside the U.S, call 1-206-266-0927.
Amazon also has a few phone numbers specific to various departments and categories, including:
from a customer service agent.
This is the official customer support page for Amazon. Click on this link, and, if you aren't already logged in, type in your email and password to log into your account and gain access to the page.
If you don’t have access to your account, reset your password.
Choose what you need help with from the options presented.
Select a category, then select the item from that category that relates to your question or problem. Then, the page will explain how to complete the task, resolve the issue, file a report, and more. These are the choices:
A delivery, order or return
Your recent orders will be displayed. Choose the item you need help with or use the search box at the top of the page to search your ordered items and find the one you have a question about or problem with.
Explain your issue and how you would like it fixed as clearly as possible.
To get good customer service
, give the representative all of the details, including when the problem arose and exactly how it happened. Then, explain to them what you think would be a reasonable solution for the problem.
For example, if you got the wrong product in your order, you could say, “On October 28th, I placed an order for a red bath towel. When I received my package today, I opened it immediately to see that I got a gray bathrobe instead. I’d like to return the bathrobe and get the towel that I ordered. Can you help me correct this?”
Let Amazon know exactly why you're contacting them and what you think the best solution is to the problem at hand.
Keep all records, confirmation numbers, and shipping notes on hand.
If you need help, our Customer Service is happy to assist you. We also offer a number of self-service options that allow you to solve your issue.
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Dec 22, 2020 · Problem with an Amazon order or your account? Here's how to contact customer services and get it sorted out.