Get more customer feedback with forms people actually like filling out. Uncover opportunities, figure out what works, and fix what doesn't. It starts with asking.
- Form Templates
Browse 800+ templates: order form,
booking form, contact form, & more.
- Integrate With Your Apps:
Hubspot, Stripe, Slack, + more!
Automatically sync up & save time.
- Results-Driven Surveys
Gather insights, take action—fast.
Simple yet powerful survey maker.
- Pick Your Pricing Plan
Choose the plan that works for you:
monthly, or yearly to save 16%
- Form Templates
Search results
- Feedback consists of a positive, negative, or neutral rating, along with a short comment and the option to upload up to 5 images. Feedback helps buyers and sellers build their reputation on eBay and this is why "verified purchase" is displayed next to feedback.
www.ebay.co.uk/help/account/changing-account-settings/feedback-profiles?id=4204
People also ask
What is feedback on eBay?
What is an eBay seller's feedback score & a positive feedback percentage?
What is eBay's feedback policy?
What is a buyer's feedback for a seller?
Can I Sell my feedback on eBay?
Can you ask a buyer to leave feedback on eBay?
Positive reviews and feedback help sellers do more business, so they're usually happy to work with you to resolve your issue. You'll find everything you need to know about leaving feedback in our guides below, including how to view and change your feedback if you need to. Handling feedback disputes with sellers.
- Handling Feedback Disputes With Sellers
Feedback policy Our community expects honest, transparent...
- Viewing and Changing Feedback Left for Sellers
You can find all of the feedback you've left for sellers in...
- Handling Feedback Disputes With Sellers
Each time you buy or sell something, you have an opportunity to leave feedback about your experience. Feedback consists of a positive, negative, or neutral rating, along with a short comment and the option to upload up to 5 images.
- What Is The Policy?
- How Do We Remove Feedback?
- When Do We Remove Feedback?
- Why Does eBay Have This Policy?
Our policy is to ensure that feedback is meaningful for both buyers and sellers. We do not allow feedback that is harmful, inappropriate or irrelevant as this reduces trust between buyers and sellers, and undermines the feedback system. You’ll find more detail below on situations in which we remove feedback. In each case, we make sure we have factu...
We use automation to proactively remove feedback that goes against our policy but in cases that are not clear-cut, we carry out a manual review. You can request removal through Seller Help, at which point a team member will review it. Depending on the situation, we may remove the comment, ratings and/or images. If your feedback qualifies for remova...
Harmful, inappropriate or irrelevant comments and images
We remove all feedback that contains any: 1. Content promoting hatred, violence or discrimination 2. Profane, obscene, adult, illegal, or explicit content 3. Opinions on any political, religious, or social issues 4. Any implied or explicit threats or intimidation 5. Personally identifiable information 6. Links, URLs, or other content encouraging sales outside of eBay 7. Infringement of third-party rights 8. Meaningless content or images that aren’t of the item purchased 9. Comments intended f...
Extortion and manipulation
We remove all feedback that: 1. Is used as a means to extort another member 2. Is used to manipulate feedback ratings (see our Feedback manipulation policy)
Buyer-related transaction issues
We remove neutral/negative feedback when we can see that: 1. The buyer asked to cancel after placing their order 2. The order was canceled due to an issue with the buyer’s address 3. The order was canceled because the buyer didn’t pay 4. The buyer is raising an issue that was correctly disclosed in the listing 5. The buyer has been actioned under our Abusive buyer policy 6. The buyer requested a change to an order after they’d paid (and their feedback relates to this)
This policy helps protect the integrity of the eBay feedback system, and builds trust between buyers and sellers.
Mar 4, 2024 · In this post we answer the questions that sellers have about eBay feedback as it is today, including how to reply to feedback, how to remove negative feedback, making an eBay feedback revision request, whether you can buy eBay feedback and more.
If you believe feedback you received from a buyer isn't accurate or fair, you can try to resolve the situation by replying to the feedback, or requesting a feedback revision. While it doesn't affect your seller performance, we understand that positive feedback is important to you.
Learn how to add comments to feedback you left or received, or ask a buyer to reconsider their rating. Automatic feedback settings. Discover how you can automate the process of leaving feedback. Disputing feedback you received . Find out how to deal with feedback disputes with buyers. Feedback policy . We always want your feedback to properly ...
You can find all of the feedback you've left for sellers in your Feedback profile - opens in new window or tab. Once you’ve left feedback, you won’t be able to edit or delete it, unless you ask the seller to send you a feedback revision request.
