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  1. Contact IR. The following form is only applicable to contacting the investor relations department. Copyright Notice © 1999-2024 Alibaba Group Holding Limited and/or its affiliates and licensors. All rights reserved.

  2. Alibaba Investor Relations site contains information about Alibaba Corporation Inc and provides information about the business & financial information relevant to shareholders, potential investors, and financial analysts.

  3. Jul 27, 2021 · Hangzhou, China, July 27, 2021 - Alibaba Group Holding Limited (NYSE: BABA and HKEX: 9988) today announced that it filed its annual report on Form 20-F for the fiscal year ended March 31, 2021. The annual report can be accessed under the SEC Filing section on the Company’s investor relations website at https://www.alibabagroup.com/en-US/ir ...

  4. Requests should be directed to Investor Relations Department, Alibaba Group, 26/F Tower One, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong, China or via email at investor@alibaba-inc.com.

  5. 10 Alibaba Group Holding Limited (For the fiscal year ended March 31, 2021) Alibaba in Numbers Notes: (1) Includes China retail marketplaces GMV, international retail marketplaces and consumer services GMV during the twelve months ended March 31, 2021. (2) The translations of RMB into US$ were made at RMB6.5518 to US$1.00, the exchange rate on ...

  6. May 31, 2021 · You can chat with an agent on their live chat support page. You can also contact through their social media pages. Try contacting customer service team on their social pages via direct messaging or by using comments or mentions. Here's a list of social media pages you can try: Facebook page.

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  8. We believe that concentrating on customer needs and solving their problems – whether those customers are consumers, merchants or enterprises – ultimately will lead to the best outcome for our business.