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  1. Jul 10, 2024 · Turn off the 360 at the switch; then on the box hold down both the power button and the + button at the same time. Whilst keeping hold of those buttons for a further 30 seconds turn on the 360 again. Hopefully then the box should reboot, the power button will turn blue, and it should reset and boot up normally. Dave.

  2. Is your Virgin TV not working as it should, or is there something wrong with the TV box? Tap the option you need below to get things fixed – or read our handy FAQs. What do you need help with? Check service status. Run a test on your connection and get help with a fix. Picture issues. Help if there’s an issue with what’s on screen. Sound issues.

  3. Dec 16, 2023 · You could also try a factory reset of the 360, and if you haven't got any recordings you might as well go for the format disk option and if or 'when' the box deletes everything again then phone Virgin.

  4. May 11, 2024 · I've recently received a 360 box and it's not working. The 'welcome' screen comes up then nothing. I've tried all tips given to a previous poster. Broadband working fine.

  5. If after rebooting, the V6, TiVo, or TV 360 box is still not working, try running a quick diagnostics check to find the root cause of the issue and how to fix it.

  6. How to reboot a Virgin Media TV box. Rebooting or restarting the Virgin TV box, which is turning it off and on again, usually sorts out most TV box issues. It gives the TV box chance to reconnect to our network, so it’s always worth trying if it’s not working as well as usual.

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  8. www.problemswith.co.uk › virgin-360-box-tv-problemsVirgin 360 Box TV Problems

    Sep 7, 2023 · For many Virgin 360 box users, the experience has been smooth sailing; however, some have encountered issues, especially pertaining to picture quality and sound. Here, we dive deep into the problem, understanding its nature and discussing potential solutions.

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