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  1. Oct 25, 2022 · Things You Should Know. To perform a hard reset, remove the battery for a few seconds and then reinsert. For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys. To restore your Blackberry to its original factory settings, go to Options > Security Settings > Security Wipe. Method 1.

    • Connect your BlackBerry to the computer using the BlackBerry sync cable.
    • Open BlackBerry Desktop Software if it doesn’t open automatically.
    • Open the Support Tools interface by clicking the question mark icon, hovering your mouse over "Support Resources" and selecting "Support Tools".
    • Click “Reset to Factory Settings" and follow the on-screen instructions to reset your phone.
  2. 1. On your computer, open BlackBerry Link. 2. Connect your device to your computer using a USB cable. 3. At the side of the BlackBerry Link window, click your device. 4. Do one of the following: • On a Windows computer, click Back Up & Restore. Click Factory Reset. • On a Mac computer, click BlackBerry Link > Preferences. Click Reload > Reload.

  3. The first is to reset the password from your device by tapping or clicking the "Forgot Password" button when prompted to sign into your BlackBerry ID. You will have to answer your security question and follow the on-screen instructions. The second option is to reset your password from a computer.

    • Shea Laverty
  4. First, you need an autoloader. Download the corresponding one for your device here: BB10 Autoloaders. Turn off your device, plug it into your computer and run the autoloader. It'll do its job and you should be at the setup screen!

  5. Jun 29, 2011 · Using BlackBerry Desktop Software (or some command line...er, commands), you can reset all of the settings on your device to their "factory" defaults. And no, this option doesn't return your BlackBerry to the way it was when it left the manufacturer.

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  7. Either the computers or the device’s software may be non-operational, preventing a proper connection. Try connecting the device to a different computer; if it works, your computer is the problem. Otherwise, you may need to factory reset your tablet. If possible, try to backup your files first.

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