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Critical Incident Management, which provided clarity about the management of critical incidents, and included good practice. ACPO adopted the MPS definition of a critical incident.
Critical incident management (CIM) has its origins in the response to the public inquiry which followed the investigation into the murder of Stephen Lawrence in 1993. The overriding tenet is risk management. However, a number of principles underpin CIM.
Management of a critical incident (CI) should start with early identification and notification. It is particularly important that small-scale CIs are identified early, as even these can have a long-term impact on community confidence if left unchecked.
Critical incident management (CIM) is intended to provide a response which satisfies the needs of the victim, their family and the community, but also provides an effective and proportionate outcome to an incident.
MIRSAP supports the management and sharing of information within and across forces in large and complex major investigations, enabling timely actions to be taken and reducing the risk of information being lost or misinterpreted.
Linked reference material for APP on critical incident management. Joint Doctrine (JESIP) 2010-11 British Crime Survey; Case study: The death of Mary Fox; Case study: The murder of Aamir Siddiqi; Characteristics of critical incidents; College of Policing Foundations for senior leaders (FSL) College of Policing Leading powerful partnerships
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Whenever a critical incident is identified, it must be addressed promptly and efficiently. Reassuring, rebuilding and maintaining the confidence of the victim, their family and the community should be fundamental to critical incident management.
