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- Make sure the lock is programmed with at least one User Code and that the User Codes are not disabled. If needed, restore the lock’s default settings.
www.kwikset.com/support/topics/lock-unlock-issues
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Make sure the User Code is correct and that the Lock button is pushed after entering the User Code. If the door still won’t unlock, use a key to unlock the door. Call technical support for further troubleshooting.
- Won’t Unlock With The Appropriate Code. If you have tried all of the possible codes and it still won’t open, you probably forgot to do something very simple after entering the code, which is to hit the ‘Lock’ button after entering the code.
- Kwikset Smart Lock Not Responding. There are a few different things that you may do if your Kwikset Smart Lock is not responding to the instructions that you have given it.
- Fails To Connect To Smart Home Devices. There is possibly a problem with the smart lock’s pairing if you are unable to effectively link it to the smart home system in your house.
- Stops Working After Battery Replacement. In the event that your Kwikset Smart Lock is malfunctioning, a fully charged battery may be the problem. If that’s the case, but your smart lock is still acting up, you may want to try taking the battery out and seeing if it helps.
- Deleting A Single User Code with The Mastercode Enabled
- Deleting All User Codes with The Mastercode Enabled
- Disabling and Deleting The Mastercode
Keep door open. Press the Program button once. The lock button will flash green and you will hear three beeps.Press Lock button once.Enter Mastercode.Press Lock button once.Keep door open. Press the Program button once. The lock button will flash green and you will hear three beeps.Press Lock button once.Enter Mastercode.Press Lock button once.Make sure the audio setting on the lock is turned on / not muted.Keep door open. Press and HOLD the Program button until the lock button flashes green (about 5 seconds).Press Lock button once.Enter Mastercode.Apr 30, 2024 · If you're not sure of a user code's position and wish to delete all lock-associated codes, perform a factory reset. This way, you can regain full control of your Kwikset Smart Lock and enjoy secure, streamlined access management.
pt. 7. While the door is open and locked, test the user code to make sure it unlocks the door.
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If there are no codes in the lock, the lock symbol will not lock the door. This is indicated by the “X” pattern fl ashing three times with three beeps. Program at least one user code and test the Lock symbol again. The door handing process was not executed.
Programming and Troubleshooting Guide 1 Mastercode 2. Mastercode. About the Mastercode. a Mastercode is an optional, . dded-security measure. It is not enabled by default. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is progra. med as a user code, though this is. B.
