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  1. What time should I arrive? Can I wear my glasses to take part? What do I need to wear? Personal items. Find answers to frequently asked questions about our adventures here at ZipWorld. Find the information you need before your zip line or underground adventure.

  2. Unfortunately there's no refund. Check the website 24h before your booking, even just before leaving you house, if there's a problem like weather or something else, they normally post a cancellation on the website and normally sent you an email. You can reschedule your booking within 12 month.

  3. If a tour is cancelled due to weather, you can either rebook or we will refund the tour cost. If you get halfway through the course, and we cancel due to weather, you will get a partial refund. If your tour gets cancelled due to weather before you go out, then you will get a full refund.

  4. Nov 3, 2023 · Your holiday's booked, but what happens if something goes wrong? MoneySavingExpert has your key rights covered, from ATOL and ABTA and what to do if you need to cancel.

  5. If there is lightning or high winds associated with the rain storm, we will need to suspend and potentially cancel your tour. If your tour is completely canceled due to weather, we are happy to rebook you or offer you a full refund.

  6. If your tour is canceled, we will work with you to reschedule your tour. If we’re unable to reschedule your tour that was canceled, you’ll receive a full refund. What if I'm running late?

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  8. Here are the most common (frequently asked) questions we receive at Worldwide Zip Line: I have a fear of heights, should I do this? Face your fears! Now...if your fear of heights is something clinical, pick your zip line tour wisely.

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