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- Press and hold the top button until the power off slider appears. Drag the slider, then wait for 30 seconds for your device to turn off. If your device is frozen or unresponsive, force-restart your device. To turn your device back on, press and hold the top button until you see the Apple logo.
support.apple.com/en-gb/101603
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What if my iPad is frozen & unresponsive?
What if my iPad has a frozen screen?
How do I Reset my iPad if it's frozen?
What if my iPad doesn't turn on?
Jan 11, 2024 · If your iPad won't turn on or is frozen. If your iPad has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on, learn what to do. iPad screen is black or frozen. iPad is stuck on the Apple logo.
If your iPad won’t turn on or is frozen. If your iPad has a frozen screen, doesn’t respond when you touch it or becomes stuck when you turn it on, find out what to do. iPad screen is black or frozen. iPad is stuck on the Apple logo.
Table of Contents. Force restart iPad. If iPad isn’t responding, and you can’t restart it by turning if off then on, try forcing it to restart. Note: If iPad doesn’t restart after you try these steps, see the Apple Support article If your iPad won’t turn on or is frozen.
- Give it some power. If your iPad won't turn on or has become unresponsive, chances are good that it's very low on battery (or fully drained). Connect it to a power source and leave it alone to charge for an hour.
- Close apps to unfreeze an iPad. If you have too many apps running, your iPad could slow down or freeze. Close any apps you are not using by either double-clicking the home button or swiping up from the bottom of the screen, then swiping up on any app you are not using.
- Force-restart the frozen iPad. If your iPad is frozen and unresponsive, or too sluggish for use, try to force-restart it. You can do this by holding down the home button and the power button at the same time on older iPads for more than ten seconds (or through a combination of buttons on an iPad with Face ID).
- Turn the iPad off. If the reboot does not work, you need to turn the iPad off fully and let it rest for a few moments (or charge it if needed). Hold the power button on top of an older iPad (or hold the the power button and one of the volume buttons on an iPad with Face ID) until the swipe to power off toggle appears, and swipe right to shut the iPad down.
- Rebooting a Frozen or Misbehaving iPad: Find the Power and the Home buttons. You'll find the Power button along the top edge of the iPad, and the Home button is in center at the bottom.
- Resetting a Disabled iPad (iTunes): Connect your iPad to your computer. If you have forgotten your iPad passcode, you can use iTunes to restore it. This will delete the data, but allow you to access your device again.
- Resetting a Disabled iPad (iCloud): Open the web browser on a computer or mobile device. If you are locked out of your iPad because you forgot the passcode, and you've never used iTunes to sync it, you can use iCloud to erase and restore it.
May 14, 2022 · Press and hold the Sleep/Wake button, then slide the button from left to right to reboot the iPad. After the iPad screen is completely off, wait a couple of seconds, then hold the Sleep/Wake button to restart. If the iPad is frozen, hold down the button for about 20 seconds for a forced reboot. This article explains how to reboot your iPad.
Jan 18, 2024 · Step 1. Press and hold the top button and either volume button. This step prepares your iPad for shutdown. Step 2. Drag the power off slider when it appears on the screen. This action will turn off the iPad. Step 3. After your iPad turns off, press and hold the top button again until you see the Apple logo. This will restart the device. Pros. Cons.
