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      • If you're unsure whether your package has a tracking number or not, check your order confirmation email or the order details page on your Amazon account. If your package does not have a tracking number, you can still estimate its delivery date based on the estimated delivery window provided by Amazon at the time of purchase.
      www.shipscience.com/what-if-amazon-doesnt-deliver-on-time-heres-what-you-can-do-0f03f/
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  2. If no tracking is available and you need to return or exchange your order, wait for the estimated delivery date to pass. You'll be able to return or replace your order by visiting the Online Returns Center. Orders sold and fulfilled by Third-Party Sellers.

  3. View all updates to track delivery progress. If there are many items in your order, each may have separate delivery dates and tracking info. Find solutions to common delivery problems. Your order hasn't shipped yet. Check the estimated delivery date by selecting Track Package in Your Orders.

  4. If your Amazon package shows as delivered but you are not able to find it, visit Amazon Customer Service website. Find details on how to track your order down.

  5. Here are some reasons why tracking information may not be available: A delay in the updates to the tracking database. Some shipments, such as Standard International shipments, are not trackable. Third-party sellers sometimes do not provide Amazon with tracking information for their orders.

  6. What to do when your package is not delivered, when tracking shows package as delivered but you haven’t received it or when you have other delivery issues.

  7. You can track your Amazon order in Your Orders, which displays up-to-date information we receive from our delivery partners. If you need more detailed help with tracking your package, please visit Track Your Package .

  8. Dec 21, 2023 · If, however, your item is showing as 'delivered' but hasn't arrived, there are a few things you'll need to do first before using the above method to get a refund. Amazon recommends contacting the courier with the tracking number and asking where the package is.

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