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  1. Local Council Information and Support. Leicester City council. Main Customer contact Centre is closed. Number of emergency contacts – all on website https://www.leicester.gov.uk/your-council/coronavirus/. Adult social Care – 0116 454 1004 Out of hours – 0116 255 1606. Housing benefit – 0116 454 1006 or housingbenefits@leicester.gov.uk.

  2. Find out your entitlement, check your next payment date and report a change in your circumstances online. You might be able to claim housing benefit to help you pay towards your rent if you are...

  3. Help with Universal Credit and other welfare benefits. Are you getting all you’re entitled to? Our team can help you understand what benefits you may claim and how to go about it.

  4. Find your local authority. You can also approach your local Citizens Advice, or other independent advice agencies for support. Shelter can provide you with independent advice about what to do if you are homeless or having problems with your accommodation and are at risk of homelessness.

    • Check Why Your Payments Have Changed
    • If You Told The Council Your Circumstances Have Changed
    • If The Council Think You Have An Overpayment
    • If The Council Are Reviewing Your Claim
    • Extra Help While Your Housing Benefit Is Stopped Or Reduced

    Check the council’s letter to find out why they’ve changed your payments. For example, they might think: 1. you’re earning more money 2. you’ve stopped getting another benefit that affected your Housing Benefit 3. someone has moved in who could help pay the rent 4. a child who’s living with you has become 18 years old and is earning money Call the ...

    When you tell the council about a change, they work out if you’re still entitled to Housing Benefit and how much you should get. Check the council’s reason is the same as what you told them. If you think they’ve recorded the wrong change or made the wrong decision, find out how to challenge the decision.

    They’ll reduce or stop your Housing Benefit until they’ve got the extra money back. You can ask the council to change their decision if you don’t think you should pay the money back. Even if you do have to pay the money back, you might be able to make the payments easier to manage - for example by paying smaller amounts over time. Check if you have...

    If the council think your circumstances have changed, they might stop paying your Housing Benefit while they check how much you should get. This is known as ‘suspending’ your claim. The council might suspend your claim while they look for evidence that your circumstances have changed. For example, if they think you’re working more hours they might ...

    You might be able to get help with things like food or items you need for your home - for example a bed or cooker. Check what help you can getin your area. If you’re worried about debt while your Housing Benefit is stopped or reduced, find out how to start dealing with debts or ask your nearest Citizens Adviceto help you work out the best thing to ...

  5. Use a benefits calculator to work out what you could get or check what extra help is available. Council and social housing rent. How much you get depends on: your ‘eligible’ rent; if you have...

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  7. May 15, 2019 · You might be able to get Housing Benefit to help pay your rent if you’re on a low income or you claim benefits. Housing Benefit is paid by your local council. If you own your home, check if you can get help to pay your mortgage interest instead.

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