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  1. Find out your entitlement, check your next payment date and report a change in your circumstances online. You might be able to claim housing benefit to help you pay towards your rent if you are...

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      Managing your account online allows you to view your housing...

  2. Search for a different postcode. You can get information on their website. Go to Leicester City Council website. Find out other ways to apply for Housing Benefit.

    • Check Why Your Payments Have Changed
    • If You Told The Council Your Circumstances Have Changed
    • If The Council Think You Have An Overpayment
    • If The Council Are Reviewing Your Claim
    • Extra Help While Your Housing Benefit Is Stopped Or Reduced

    Check the council’s letter to find out why they’ve changed your payments. For example, they might think: 1. you’re earning more money 2. you’ve stopped getting another benefit that affected your Housing Benefit 3. someone has moved in who could help pay the rent 4. a child who’s living with you has become 18 years old and is earning money Call the ...

    When you tell the council about a change, they work out if you’re still entitled to Housing Benefit and how much you should get. Check the council’s reason is the same as what you told them. If you think they’ve recorded the wrong change or made the wrong decision, find out how to challenge the decision.

    They’ll reduce or stop your Housing Benefit until they’ve got the extra money back. You can ask the council to change their decision if you don’t think you should pay the money back. Even if you do have to pay the money back, you might be able to make the payments easier to manage - for example by paying smaller amounts over time. Check if you have...

    If the council think your circumstances have changed, they might stop paying your Housing Benefit while they check how much you should get. This is known as ‘suspending’ your claim. The council might suspend your claim while they look for evidence that your circumstances have changed. For example, if they think you’re working more hours they might ...

    You might be able to get help with things like food or items you need for your home - for example a bed or cooker. Check what help you can getin your area. If you’re worried about debt while your Housing Benefit is stopped or reduced, find out how to start dealing with debts or ask your nearest Citizens Adviceto help you work out the best thing to ...

  3. How to claim. Report a change of circumstances. Other help with housing costs. What you'll get. You may get help with all or part of your rent. There’s no set amount of Housing Benefit and...

  4. How to report. Contact your council to report a change of circumstances. If you receive other benefits. You need to report a change of circumstances for all benefits you receive. If your other...

  5. Specialist advice in Debt, Housing and Welfare Benefits through casework, telephone advice and drop-in facility; Advice sessions at our outreach venues across the city or home visits where...

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  7. Check if you can get housing benefits, how much you can get, if a change affects your claim and how to claim.

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