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  1. Feb 18, 2016 · So, BlackBerry again screwed up. Knowing this company, I am pretty sure they won't fix this issue. Guide: 1. Go to http://developer.blackberry.com/devalphaupdate/ Download proper autoloader of 10.3.1. (choose your model) and install it. 2. Enter your new BBID or create new one. 3. Update your OS to the latest one (autoloader recommended). 4 ...

  2. • To reset your password on a computer, visit www.blackberry.com/blackberryid . Click Reset your password. Complete the instructions on the screen. • To reset your password on your BlackBerry device, when you are prompted to sign in with your BlackBerry ID, click Forgot Password.

  3. Change or remove your device password CAUTION: If you can't remember your password, the only way to change your password or regain access to your BlackBerry device is to delete all of your data by completing a security wipe.

  4. The first is to reset the password from your device by tapping or clicking the "Forgot Password" button when prompted to sign into your BlackBerry ID. You will have to answer your security question and follow the on-screen instructions. The second option is to reset your password from a computer.

    • Shea Laverty
  5. If you cannot unlock your BLACKBERRY Z10 and are unable to access the phone's settings, you may still be able to reset it using one of the following methods: Use Android Device Manager or Find My Device.

  6. Read our tutorials and wipe data on your device. The factor reset operation will erase all personal data, customized settings installed apps. It could be also the only way to bypass password, pattern or fingerprint.

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  8. If the smartphone has a password enabled, the password must be specified on the command line. For example, type "./bbdm -password 12345 resettofactory" (where 12345 is the BlackBerry smartphone password Z10).

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