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If you no longer use the e-mail or mobile number associated with your Amazon account, you may contact Customer Services for help restoring access to your account.
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Has your e-mail address or mobile phone number changed? If...
- Password Assistance
If you've forgotten your password, you can reset it by going through our password assistance process on our website. To reset your password: Go to Password assistance. When prompted, enter the email address or mobile phone number associated with your Amazon account and select Continue.
Apr 5, 2024 · Select Forgot your password to initiate the password reset process for your Amazon Prime account. If it’s your login email or phone number that’s the issue—you may contact customer service for help restoring access to your account.
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- How to change your Amazon password
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How-to
By Bryan M Wolfe, Tom Bedford
published 17 October 2022
Your Amazon password for Prime, Shopping and more
How to change your Amazon password (Image credit: Amazon)
Your Amazon account controls many things, from your online shopping to what you watch and listen to, so it's essential to have a secure account, and your password is vital. Here's how you can change your Amazon password to ensure it's as secure as possible.
It's not hard to change your Amazon password, but we'd recommend doing it on the website rather than the individual app of the Amazon service you use since it can be more straightforward.
First, on the Amazon website, click 'Accounts and Lists' at the top, to the right of the search bar - you can also hover your mouse over this menu if you want, then click 'your account' in the drop-down menu that appears.
Next, click 'Login and Security,' and this will bring up a list showing the bare-bones details of your account. Your password will be visible as a series of asterisks, and next to that is a button to 'Edit' it. Click this button.
The next page that opens will ask for your password. Input it and the new password. Once you've done this, click 'Save changes,' and you'll have successfully changed your Amazon password.
If you've forgotten your Amazon password, you'll want to reset it, but this process isn't too hard.
On an Amazon sign-in screen, click 'Forgot your password.' You'll be prompted to input a phone number or email address, and you should enter whatever number or email address you started your account with.
Now, you'll be shown an entry box for an OTP or a One-Time Password. Keep this tab open.
You'll be emailed or texted your OTP. Check your email account or phone to get this password, and type it into the field on the Amazon website.
On the next page, you'll be asked to enter your password. You'll need to follow the rules listed below, then write them again in the box below. Once you've done this, your password will be changed, and you'll have to use this new one.
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Jun 16, 2020 · How to reset your Amazon password if you've forgotten it. If you don't remember your current password, you'll need to reset it. 1. Go to the Amazon password assistance page and enter...
- Henry Blodget
Has your e-mail address or mobile phone number changed? If you no longer use the e-mail or mobile number associated with your Amazon account, you may contact Customer Service for help restoring access to your account.
Has your e-mail address or mobile phone number changed? If you no longer use the e-mail address associated with your Amazon account, you may contact Customer Service for help restoring access to your account.
