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      • If you do not know your FAN, click on 'I don't know my FAN'. You will then be asked to enter the required details, after which you will be shown part of the email address that you have registered which you can then use to login. If you do not know you password, click on Forgotten password. You will be sent an email to reset the password.
      help.thefa.com/support/solutions/articles/7000028496-i-no-longer-have-access-to-the-email-address-linked-to-my-fan-how-do-i-change-it-
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  2. Forgotten your FAN? If you have forgotten your FAN, please enter the email address currently stored against the FAN in the space provided below. If a match is found, the FAN will then be sent to the email address specified.

  3. I have forgotten my FAN. How do I retrieve this? I have used the FAN Finder and I do not appear to have a FAN. How do I create a FAN? I no longer have access to the email address linked to my FAN.

  4. If you cannot remember your FAN and password, or you are unsure whether you have a FAN, please use our FAN Finder tool. Ensure that you have clicked on the 'Retrieve FAN' tab.

  5. Ensuring you have a unique email on your FAN. To find out your FAN number head to https://secure.thefa.com/fan/retrievefandetails.aspx and fill out the details on the page. You should then receive an email which will tell you the FANumber attached to that email.

  6. Reset Your Password. Please enter the email or FAN number associated with your account, along with your date of birth and we will provide you with access to reset your password.

  7. How do I retrieve my password? There are a number of ways to retrieve your password. On all of the FA websites when you are asked to sign in with your FAN and Password, there will always be the option to retrieve your password. Click the Forgot Password link to start the retrieval process.

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