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  1. When you contact the AA for assistance you will be asked to show your Local Driver Membership card to ensure that only those Members entitled receive service. If a valid Local Driver Membership card and additional proof of identity cannot be produced, the AA reserves the right to refuse service.

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  2. Membership card and some other form of identification must be produced. n Service will be refused and may be cancelled if anyone behaves in an abusive or threatening manner, or if the AA is owed money.

  3. Oct 8, 2018 · Tried to change it today online and had to phone them as it wouldn't process online. They said "oh we have a system problem with regards to your online application". My partner managed his fine online today!

    • Overview
    • Contents
    • Apply by phone
    • Apply by email
    • Apply by post

    You can use this service to:

    The check code will be valid for 21 days.

    You’ll need:

    This service is also available in Welsh (Cymraeg).

    •More information

    •Other ways to apply

    You can only use this service if your licence was issued in England, Wales or Scotland.

    It’s a criminal offence to obtain someone else’s personal information without their permission.

    0300 083 0013

    Monday to Friday, 8am to 7pm

    Saturday, 8am to 2pm

    Find out about call charges

    You cannot apply for a check code by email.

    Fill in the ‘make a subject access request to DVLA form’.

    If you open the form using Adobe, you can use the ‘submit request’ option to attach the form to an email.

    If you open the form using a web browser, save the form and send it by email to subjectaccess.requests@dvla.gov.uk.

    Include the following in your email:

    •your full name

    You cannot apply for a check code by post.

    Print and fill in the ‘make a subject access request to DVLA form’. Send it to the DVLA.

    Subject Access Request (SAR) Enquiries

    DVLA

    Swansea

    SA99 1BX

  4. Renew your driving licence if you're 70 or over. Renew your short-term medical driving licence. Exchange your paper driving licence for a photocard licence. Reapply for a driving licence...

  5. ID FOR DRIVING LICENCE: UK biometric passports get accepted for driving licence identification. This is because the photograph and signature in biometric passports are on the same page. You can prove your identity using the 9-digit number in a biometric passport.

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  7. Prove your identity using a UK passport. If you have a valid UK passport, write the 9-digit passport number on the application form. Do not send your physical passport. You cannot use the...

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