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      • If you have an email address on file then your MyChart username will be sent to your email account. If you do not remember any of this information, or you do not have a valid email address on file, you will have to contact your MyChart help desk at 1-866-389-ASAP (2727) to help you regain access to your MyChart account.
      mychart.cvshealth.com/MyChartPRD/recoverlogin.asp
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  2. Create an account or sign in to CVS to access your health benefits and order OTC products online.

  3. If you have forgotten your email address, please contact Customer Care at 1-888-607-4CVS (4287). To retrieve your password, use our Forgot Password page. Enter your email address and click the Continue button to generate an email to reset the password. Please click on the link within this email.

  4. I’ve tried: resetting my password, changing my email, switching WiFi networks, using cellular data, deleting and reinstalling, etc. I’ve called customer support but they are just as stumped as I am. I am able to sign on using my browser but not through the CVS Pharmacy side - only through the main page.

  5. How to update your personal information. To update your personal information, begin by signing in to your account. At the top of the My Account page, you will see three tabs. Click on the Account Profile tab. The Account Profile page will contain your account details along with a section called Personal Information.

  6. Sorry, something’s wrong. We can’t sign you in right now. Please try to sign in again later.

  7. mychart.cvshealth.com › MyChartPRD › recoverloginlogin recovery page - MyChart

    If you do not remember any of this information, or you do not have a valid email address on file, you will have to contact your MyChart help desk at 1-866-389-ASAP (2727) to help you regain access to your MyChart account.

  8. Updating your account. Visit the My Account page to: Update personal information. Manage shipping, billing, credit card and flexible spending (FSA) account information. Change your password. Change your email status. Add prescription management. Link your ExtraCare® card. Connect to Microsoft Health Vault.

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