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Check the Nest app for the last 4 digits of the phone number the verification code was sent to. If the phone number is incorrect, contact Nest support for assistance. If the phone number is...
I had to change my phone number, and now am unable to access my account. I no longer have access to my old number associated with Nest. Nest Support has been very unhelpful and says I’m out of luck. I have worked with three levels of support and get the same answer.
What should I do if I haven’t received the unlock code or forgotten the answers to the security questions? You’ll need to call our contact centre on 0300 020 0090. We’ll check your personal details and unlock your account.
If you’re signing in with a Google Account, use the troubleshooter Can't sign in to your Google Account. If you’re signing in with a non-migrated Nest Account and you have trouble signing in...
NEST is a secure system and you can only access it if you have your own NEST username and password. If you’ve already set up your NEST online account you can log in below. If you’re new to NEST and haven’t set up your online account yet, you can sign up now using the option below.
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If you’re signed in to the Nest app, at the top right, tap Settings . If the option “Migrate to a Google Account” does not appear on the screen, then you’re using a Nest Account. If you can’t sign...