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- Overview
- Possible Causes of Yahoo Mail Login Problems
- How to Fix Yahoo Mail Login Problems
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This article explains how to fix it when you are unable to log in to Yahoo Mail.
Login problems can come from a variety of sources, from both the user side and the platform. If you can't sign in to your email account, it's possible the service is down or that you made a mistake with your login information.
To help diagnose what's keeping you from accessing Yahoo, try these strategies.
1.Check the status of Yahoo Mail. Nobody can sign in anywhere if it's down, and someone likely reported it to a site such as Is It Down Right Now. Likewise, check or contact @YahooMail on X (formerly Twitter) to see if anyone else reported a problem. If Yahoo Mail is down, wait and check back until the status changes.
2.Check that Caps Lock isn't on. Yahoo passwords are case-sensitive, so if Caps Lock is on, whatever you type won't work. If it was on, turn it off and log in again.
Yahoo displays an emblem in the password field that shows if Caps Lock mode is active.
3.Log in through the email-specific page. Do this when the main Yahoo login site is problematic. If you can't log in with the email-specific page, log in through the main Yahoo.com site.
4.Confirm that your password is correct. If you enter your password manually each time you sign in to Yahoo, you could be making typos. Select the eye-shaped icon in the password field to see what you're typing.
Why am I asked to verify my account after signing in? If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access.
Fix problems with your password; Recognize and secure a hacked account; Additional security features in Yahoo Mail
Sign in to the Yahoo Account Security page. Click Edit next to the verification option you want to delete. Click the Edit icon next to the recovery option you want to delete. Click Remove from my account. Follow the on-screen prompts to confirm the deletion. From most Yahoo mobile apps: In the upper left, tap your Profile icon. Tap Manage accounts.
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