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      • Sometimes something may not work like it's supposed to, use this guide to fix it. Live agent help - Contact paid premium support at (800) 745-0739 Disable ad blocking software specifically for the Mail website The website, buttons, or menus aren't working or are slow Can't sign in or have security concerns Can't send or receive emails
      help.yahoo.com/kb/account/fix-problems-yahoo-mail-sln3223.html
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  2. Use the Sign-in Helper to locate your Yahoo ID and regain access to your account by entering your recovery mobile number or alternate email address. If you know your Yahoo ID but need to...

  3. Can't access your account? Sign-in Helper. Reset or change your Yahoo password.

  4. Disable ad blocking software specifically for the Mail website. The website, buttons, or menus aren't working or are slow. Can't sign in or have security concerns. Can't send or receive...

    • Overview
    • Possible Causes of Yahoo Mail Login Problems
    • How to Fix Yahoo Mail Login Problems

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    This article explains how to fix it when you are unable to log in to Yahoo Mail.

    Login problems can come from a variety of sources, from both the user side and the platform. If you can't sign in to your email account, it's possible the service is down or that you made a mistake with your login information.

    To help diagnose what's keeping you from accessing Yahoo, try these strategies.

    1.Check the status of Yahoo Mail. Nobody can sign in anywhere if it's down, and someone likely reported it to a site such as Is It Down Right Now. Likewise, check or contact @YahooMail on X (formerly Twitter) to see if anyone else reported a problem. If Yahoo Mail is down, wait and check back until the status changes.

    2.Check that Caps Lock isn't on. Yahoo passwords are case-sensitive, so if Caps Lock is on, whatever you type won't work. If it was on, turn it off and log in again.

    Yahoo displays an emblem in the password field that shows if Caps Lock mode is active.

    3.Log in through the email-specific page. Do this when the main Yahoo login site is problematic. If you can't log in with the email-specific page, log in through the main Yahoo.com site.

    4.Confirm that your password is correct. If you enter your password manually each time you sign in to Yahoo, you could be making typos. Select the eye-shaped icon in the password field to see what you're typing.

  5. If you're having trouble signing into your Yahoo account, don't give up just yet! Know how to identify and correct common sign-in issues like problems with your password and ID, account locks, looping logins, and other account access errors. Tips to create a strong password. Creating a strong password is the easiest and most critical way to ...

  6. If your account has been compromised. If you think your account has been compromised, follow the steps listed below to secure it. Change your password immediately. Delete app passwords you don't recognize. Check to make sure your recovery options are up-to-date. Revert your mail settings if they were changed. Ensure you have antivirus software ...

  7. Fix problems with your password; Recognize and secure a hacked account; Additional security features in Yahoo Mail