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      • You can make an informal complaint or you can ask for their formal complaints procedure and follow it. All NHS and private dental practices must have a formal complaints procedure. If you can, address your complaint to the dental professional who treated you.
      www.gdc-uk.org/raising-concerns/how-to-get-a-refund-or-make-a-complaint
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  2. Sep 25, 2024 · 12. They Have a Bad Online Reputation . If a dentist has a bad reputation, this is a major red flag. If the people you know don’t recommend them and they have consistently negative reviews online, it’s essential to find a new dentist.

  3. Jan 4, 2024 · Key Takeaways. Identify warning signs such as outdated equipment, disregard for dental history and aggressive sales tactics when choosing a dentist. Look out for financial red flags including overbilling of non-essential services and high pressure sales.

  4. If you've had dental treatment that you weren't happy with you've got the right to have repair or replacement or, or you may be entitled to compensation. If you need repair or replacement work from an NHS dentist, this will generally be free within a year of the original work being carried out.

  5. If you have been harmed by a dental professional or you think they might be posing a risk to you or others, you should report it to us. We refer to these as public protection issues or concerns. Our role as a regulator is to protect the public.

  6. Mar 16, 2020 · Unsatisfactory clinical treatment or examination – allegations of poor technique, adverse incidents, poor treatment outcomes or treatment outcomes simply not meeting the patient’s expectations. Delayed diagnosis – alleged failure to spot obvious signs of decay, gum disease or oral cancer.

  7. Make a complaint about dental care, services or treatment or get a refund. 1. complain to the dentist or practice. 2. Contact the NHS or Dental Complaints Service. 3. Go to the health ombudsman or a solicitor. Our guide explains the dental complaints process.

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