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  2. Here’s what to do. Ask them to withhold pending transactions and ask about their claims process if any money has been taken fraudulently. This should include bank accounts, email addresses...

    • Don’t panic. It’s understandable if you’re concerned about what happens next. But we’re here to help you understand what happened and to prevent it happening again.
    • Start the timer. By law, you've got to report a personal data breach to the ICO without undue delay (if it meets the threshold for reporting) and within 72 hours.
    • Find out what’s happened. Pull the facts together as quickly as possible. More info. In your log, write down facts about the incident as you uncover them.
    • Try to contain the breach. Your priority is to establish what has happened to the personal data affected. If you can recover the data, do so immediately.
  3. To cut down on paper, get bank and credit statements online. If you don’t want to go paper free, file your business and banking details away or destroy them. Cancel lost cards or documents. If you lose a card or an important document then you should cancel it right away. Contact us to cancel a card. Check your credit rating.

    • Contact the companies and banks where the fraud occurred. One of the first things you’ll want to do if your identity is stolen is assess the damage and contact any company where your identity was used by an identity thief.
    • Place fraud alerts with the three credit bureaus. Next, you’ll want to contact at least one of the three major credit bureaus: Equifax, Experian, or TransUnion.
    • Ask for copies of your credit reports. After placing the initial fraud alert, you can request a free copy of your credit report from each credit bureau.
    • Place a security freeze on your credit report. If you know your identifying information has been stolen, you may want to freeze your credit report, which will prohibit a credit bureau from releasing any information in your credit report without your express approval.
  4. Identity theft is when your personal details are stolen and identity fraud is when those details are used to commit fraud. The government has put together this checklist to help on the steps to take to repair your identity and prevent revictimisation.

  5. ico.org.uk › for-the-public › identity-theftIdentity theft | ICO

    If you think you are a victim identity theft or fraud, act quickly to ensure you are not liable for any financial losses. Report all lost or stolen documents, such as passports, driving licences, credit cards and cheque books to the organisation that issued them.

  6. It's important to take action quickly if you've suffered identity fraud. Fraudsters may steal money from your bank accounts & take out credit in your name – so you want to stop them as soon as you can.

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