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Chat. Access your account to see your bills, send meter readings, manage your payments or book an engineer for an annual service or repair – it's easier online.
- Accessing Your Account
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- Accessing Your Account
Apr 14, 2022 · 14 April 2022 at 2:47PM. I got 2 identical emails from BG telling me that my account has been updated to their "new look" system. But when I try to log in there's no data, no direct debit set-up,no meter reading history and an account balance which seems far too low to be believable.
Dec 27, 2023 · In September 2023, my British Gas account was transferred from one starting with '85' to a new one beginning with 'A'. Following this change, I received a bill for £1085, which is markedly higher than my usual £200-£300 range.
Jan 8, 2024 · However, it turns out that this bill was fast tracked so they could close our old account and move it to the new billing system. The issue with this is that now that this has happened, British Gas support only covers new billing accounts and it is near impossible to get a hold of someone from the old billing department.
Sep 22, 2022 · Thu 22 Sep 2022 02.00 EDT. Recently, I logged into my British Gas account and found it was in my name, but with a different address, phone number and bank account number. British Gas...
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