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Nov 7, 2016 · My PC keeps freezing randomly.Even Task manager couldnt help it.It including window explorer and all programs/apps.Windows store and Mail apps cant open. Maybe because of the newly update or nvidia latest update.I cant find the main reason, ive tried every method that could help, but still same. My Specs : Intel i7 3770. Msi B75IA-E33. GTX 970 ...
- Windows-based computer freeze troubleshooting - Windows ...
Value: 1. Close the Registry Editor and restart the...
- Windows-based computer freeze troubleshooting - Windows ...
Sep 9, 2023 · Since the issue still persists even after performing a clean install, probably the issue is hardware-related and it could be a RAM issue. Therefore, please try the following steps to troubleshoot the issue: If you are overclocking your PC, try running everything (CPU, GPU, system memory) at their stock speeds.
Mar 27, 2020 · So far I have tried the following to fix the problem to no avail: Update Windows fully (now Windows 10 Home, version 1909, OS build 18363.752) Update Graphics drivers via device manager. Run CHKDSK. Run system file checker, SFC. System Specs: AMD Ryzen 7 1800X @ 3.6GHz w/ Corsair water cooler. ASUS ROG STRIX X370F-GAMING mobo.
- In this article
- Identify the problem
- Troubleshoot the freeze issues
- Collect data for the freeze issues
This article describes how to troubleshoot freeze issues on Windows-based computers and servers. It also provides methods for collecting data that will help administrators or software developers diagnose, identify, and fix these issues.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Which computer is freezing? For example, the affected computer is a physical server or a virtual server.
What operation happened when it froze? For example, this issue occurs when you shut down.
How often do the errors occur? For example, this issue occurs every night at 7 PM.
On how many computers does this freeze occur? For example, all computers or only one computer.
To troubleshoot the freeze issues, check the current status of your computer, and follow one of the following methods.
If the physical computer or the virtual machine is still freezing, use one or more of the following methods for troubleshooting:
Try to access the computer through a remote desktop connection.
Use a domain account or local administrator account to sign in to the computer with the hardware manufacturer's remote access solution. For example, Dell Remote Access Card (DRAC), HP Integrated Lights-Out (iLo), or IBM Remote supervisor adapter (RSA).
Test ping to the computer. Look for dropped packets and high network latency.
Access administrative shares, for example
To collect data for a server freeze, check the following table, and use one or more of the suggested methods.
Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it,
back up the registry for restoration
A complete memory dump file records all the contents of system memory when the computer stops unexpectedly. A complete memory dump file may contain data from processes that were running when the memory dump file was collected.
If the computer is no longer frozen and now is running in a good state, use the following steps to enable memory dump so that you can collect memory dump when the freeze issue occurs again. If the virtual machine is still running in a frozen state, use the following steps to enable and collect memory dump.
If you have a restart feature that's enabled on the computer, such as the Automatic System Restart (ASR) feature in Compaq computers, disable it. This setting is usually found in the BIOS. With this feature enabled, if the BIOS doesn't detect a heartbeat from the operating system, it will restart the computer. The restart can interrupt the dump process.
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- Deland-Han
- Check the Logs in the Event Viewer. If you aren’t sure what’s causing the problem, you might get a clue from the event logs. Not many people are aware of it, but the Event Viewer keeps many log files that record events.
- Run the System File Checker. In a lot of cases, Windows 10 keeps freezing due to a corrupt or missing system file. Fortunately, we have the System File Checker tool to help us restore the original files.
- Update Drivers and Windows. In our experience, out-of-date drivers are the root of many errors. They can often lead to your Windows 10 PC freezing. You can update all your hardware drivers from the Device Manager.
- Clean Up and Check the System Drive. If Windows is running out of disk space, it starts freezing up. Storage space is required for temporary files, so start with the Temp folder.
To see how, visit Defragment your Windows 10 PC. Solution 7: Identify hardware issues. To help identify specific hardware-related problems on your Surface, try running the following diagnostic tools that are built into Windows. Windows Memory Diagnostic tool: Run this tool to determine whether your Surface memory is working properly.
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Clean the Temp Folder. Make sure all applications are closed before using these steps. Inside the temp folder, click on the first file, keep the SHIFT key pressed, click on the last file, then press the DELETE key to delete everything (or use Ctrl + A to select all the files).
