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  1. Can I cancel, refund or change my booking? I want to book a film for a date that isn't displayed. 15/18 Rated Films. How do I find the price of tickets at my local ODEON cinema? Do you offer discounted tickets for Seniors or Students? What age do I need to be to buy each ticket type? How do I refund my purchase? What do the film certificates mean?

  2. Getting a refund on an event ticket. This advice applies to England. See advice for Northern Ireland, Scotland, Wales. If you bought your ticket from an official seller you can get a refund if the organiser cancels, moves or reschedules the event. The organiser will tell you how to get a refund.

  3. Ticketing queries. Information regarding booking, purchasing tickets, pricing and film ratings.

  4. Aug 15, 2024 · Cinemas allow cancellation of tickets between 20 minutes to 4 hours prior to showtime. (Differing from cinema to cinema). When you select the ' Cancel booking ' tab, you get to select between 'Refund to Original Payment Mode' and ' Refund to BMS Cash'.

  5. If you have booked tickets online and the screening is cancelled by the cinema, our Customer Service team will endeavour to contact you via the email address you used to book your tickets from, with as much notice as possible.

  6. How do I find out if concessions are available for my event? If discounts are available for children, students, OAPs - anyone, they'll be listed when you're choosing your tickets in the ‘Event Info’ section on the booking page. Was this article helpful? Let's Connect.

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  8. This means you can usually book tickets for the following week from Tuesday afternoon (or Wednesday afternoon if the week contains a Bank Holiday). On the other hand, if we expect a film to be a super smash-hit blockbuster, we may start selling tickets a few weeks before its release.

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