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  1. How do I find the price of tickets at my local ODEON cinema? Do you offer discounted tickets for Seniors or Students? What age do I need to be to buy each ticket type? How do I refund my purchase? What do the film certificates mean? What should I bring to prove my age? Can I take a baby into the cinema? Do I have to pay for them?

  2. If you are a myODEON or myLIMITLESS member, you can cancel a booking you have made as long as the film is not starting within 2 hours. Unfortunately, you or Guest Services cannot amend a booking, the best thing to do is to cancel and refund your booking and then make a new one.

  3. If you have booked tickets online and the screening is cancelled by the cinema, our Customer Service team will endeavour to contact you via the email address you used to book your tickets from, with as much notice as possible.

  4. If you are a myODEON or myLIMITLESS member, you can cancel a booking you have made as long as the film is not starting within 2 hours. Unfortunately, you or Guest Services cannot amend a booking, the best thing to do is to cancel and refund your booking and then make a new one.

  5. How do I book tickets in advance? How can I purchase bulk Tickets or rent an auditorium? Why do you have an administration charge for bookings? Need to speak to someone? Find the contact numbers for your chosen Cinema or click the button below to fill out the contact form. PLEASE NOTE: There may be a delay during peak times.

  6. Aug 15, 2024 · Cinemas allow cancellation of tickets between 20 minutes to 4 hours prior to showtime. (Differing from cinema to cinema). When you select the ' Cancel booking ' tab, you get to select between 'Refund to Original Payment Mode' and ' Refund to BMS Cash'.

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  8. Cancellation, Refund & Exchange Request. Cancelling a movie ticket is super easy. This video tutorial will guide you on the process. We do have quite a few cinemas who now provide cancell...

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