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How do I report a scam to Action Fraud?
You can report a fraud via our online fraud reporting tool, or by calling Action Fraud on 0300 123 2040. If there is a crime being committed right now or if you are in danger you should call the police on 999.
- Registering with Action Fraud
- What You Can Report to Action Fraud
- What Happens After You Report Something to Action Fraud
- Getting An Update on Your Report
- Other Options If You’Ve Been Scammed Or Defrauded
You can make a report as a guest, without registering and creating an account. But we recommend you create an account first, because then you’ll be able to: 1. save and come back to a report you haven’t finished 2. see updates on what’s happened to your report 3. add information to your report 4. phone Action Fraud to discuss your report 5. get upd...
You can report scams, fraud and online crime (cybercrime) to Action Fraud, except you should report: 1. business or personal tax fraud to HMRCExternal Link(His Majesty's Revenue and Customs) 2. scams to do with HMRC directly to them External Link 3. benefit fraud on GOV.UKExternal Link 4. immigration fraud to the Home OfficeExternal Link 5. counter...
After you’ve reported something to Action Fraud, your report will be sent to the National Fraud Intelligence Bureau (NFIB), which is part of the City of London police. They’ll decide what to do next. If the NFIB decide there might be enough information in your report for the police to investigate, they'll send it to the local police force for the p...
To be able to get an update on your report, you need to register with Action Fraud before you make your report. Then you can track the progress of your report by logging into your account. After logging in, to check your report’s status click ‘My account’ in the top-right hand corner then click ‘My reports’. Once a case has been passed to a local p...
If the police decide not to investigate your case as a crime, you might still be able to get compensation or money back by bringing a civil case yourself. Talk to a solicitor or asset recovery agent to find out more.
If you’ve been scammed, you need to: protect yourself from further risks. check if you can get your money back. report the scam. If you saw the scam online or in an email or text. You can use our online tool to get advice. Our tool will ask you questions and use your answers to give you advice. Start the online tool. Protect yourself from ...
Action Fraud: Report any kind of fraud by giving them a call or reporting it online via their website. Victim Support : Provides 24/7 free and confidential support to victims and witnesses of crime in England and Wales.
If your bank is signed up to the voluntary Contingent Reimbursement Model (CRM) code, it has to take a number of steps to protect customers and reimburse blameless victims of APP scams. Read our guide detailed guide to get your money back after a bank transfer or authorised push payment scam .
You might be able to get your money back after you’ve been scammed. What you should do, and whether you’ll get a refund, depends on what happened. Managing someone else’s bank account. If you're helping someone who's been scammed, there are ways you can manage their bank account for them.
Check what to do if you've been scammed. When to call the police. Contact the police immediately by calling 101 if: the scammer is in your area. you've transferred money to the scammer in the last 24 hours. If you feel threatened or unsafe call 999. Gather all the details of the scam. Write down the details of your scam.
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