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Apr 2, 2020 · A human factors approach to root cause analysis looks at system vulnerabilities, considering the entirety of the environment in which an individual works and taking into account factors such as the physical environment and individual mental characteristics.
- Shyam Kumar, Roger Kline, Tracy Boylin
- 2020
Apr 8, 2020 · A human factors approach to root cause analysis looks at system vulnerabilities, considering the entirety of the environment in which an individual works and taking into account factors such as the physical environment and individual mental characteristics.
- Shyam Kumar, Roger Kline, Tracy Boylin
- 2020
Discover the power of the five whys with our guide to root cause analysis. This practical resource helps you uncover underlying issues, streamline problem-solving, and implement effective solutions. Useful for any improvement project, it helps enhance understanding and drive lasting improvements.
The NHS is well versed in root cause analysis (RCA). However, although RCA was designed to be system-based and go beyond the more usual identification of fault and blame (see the London Protocol1), this approach to learning from patient safety incidents has been under-realised.
This framework requires providers of NHS-funded care to develop a patient safety incident response plan (PSIRP), in line with the national PSIRP template. The aim of this is to support a strategic, risk management approach to balancing the activity and range of incident responses with those of safety improvement.
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<jats:p> Root cause analyses were intended to search for system vulnerabilities rather than individual errors, using a human factors engineering appro ...
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A systems approach can help organisations focus less on individual fallibility and more on setting up resilient and safe systems. Investigation of incidents has previously been rooted in reductionist methodologies, for example, seeking to find the ‘root cause’ to individual incidents.