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  1. BlackBerry ID Support - FAQs. Printable View « Go BackGo Back

  2. Check to see if you already have a BlackBerry ID: Follow the instructions below for your device and operating system (OS) or software version. Find your smartphone model and OS version: BlackBerry® smartphones with BlackBerry® 10 OS. Look in Settings > BlackBerry ID to find out if you have one and what the username/email is.

  3. A BlackBerry ID gives you convenient access to multiple BlackBerry products and services. After you create a BlackBerry ID, you can use your BlackBerry ID email address and password to log in to any BlackBerry product that supports BlackBerry ID. With BlackBerry ID, you can manage apps that you downloaded from the BlackBerry App World storefront

  4. If you want to use BlackBerry services (such as BlackBerry World, BlackBerry Protect and BlackBerry Messenger), you need to activate a BlackBerry ID on your mobile phone. It's easy, but remember you need to set up your mobile phone for internet before you can use this function.

  5. Set up a new BlackBerry ID. Tip: It's important to choose a password that you can remember. For your BlackBerry ID username, be sure to use an email. address that you use frequently. Recovery details can be sent to the email address that you use as your BlackBerry ID.

  6. Frequently Asked Questions. How do I know which video and voice chats are protected? Where are some of my group chats? What is the difference between BBM Protected and BBM Enterprise? What sounds can I set for BBM Enterprise? Where are my stickers, subscriptions, and channels?

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  8. May 14, 2013 · Login to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the BlackBerry smartphone or the browser on the BlackBerry PlayBook. Locate the password reset email and select the Change your BlackBerry ID password link .