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A complete guide of the 40 most common Merchant Center errors plus how to prevent and fix them. Price mismatch, missing shipping, incorrect availability, and more!
Oct 7, 2024 · In this article, I’ll guide you through the 39 most common Google Merchant Center errors, and we categorized these errors in this list: Availability errors; Shipping & tax errors; Unique product identifiers (GTIN/MPN/Brand) errors; Price errors; Description-related errors; Image-related errors; Incorrectly assigned Google product category ...
The table below details the messages you may find along with descriptions of common issues and further guidance on how to fix them.
Jan 14, 2021 · This is a full guideline for merchants to fix all the most common Google Merchant Center errors taking place when you create Google product feeds. There are 3 most common Google Merchant Center errors that you should be aware of: Image Errors, Unique Identifier Errors, and Account Errors.
- Overview
- Review data source processing results
- Product file creation issues
- Product data file configuration issues
- Formatting issues
- Uploading issues
In this article, you'll learn how to troubleshoot issues with creating, formatting, and uploading your product data.
If your products or account are disapproved and you need more information, refer to the article about Issues in Merchant Center.
A processing report is available for all file based data sources. You can access by following the steps below:
In your Merchant center account, click the gear icon in the top right to open the settings menu, then select Data sources.
Click on the name of the data source you would like to review.
In the ‘Last updated’ you will find information on the status of your last upload of product data. The report includes:
• Status of latest upload: For example, whether your file upload had an issue.
• Attributes: This section indicates whether the product attributes found in your file were recognised during processing. The attributes provided in your product data file should adhere to the Product Data Specification
• Forgotten attribute: Your file may be missing a required attribute. The ID [id] attribute is one of the most commonly forgotten attributes, so always check it first.
• Incorrect formatting: Click any of these links for example files that show what a feed should look like in these formats.
• Tab delimited (.txt)
• RSS 2.0
• Atom 1.0
We currently don't allow feeds in.xls format. If you created a feed in.xls format, learn how to convert it to a.txt file.
• Target country: Specify the location where your items are sold. For example, if you specify “United States” as the country of your file, this indicates that your items are available for purchase in the US. The product data uploaded to a selected country must meet the requirements for that country, including the feed specifications and policies.
• Multiple countries: Specify multiple countries if you sell the same product in multiple countries. Ensure your products meet the requirements for each country, including the feed specifications and policies.
• Data feed file name: RSS and Atom files should end with an .xml extension. Filenames that don't end with any extension will be processed as a tab-delimited file by default. Remember that we don't accept files in Excel format. See converting your spreadsheet for help.
• When using filename extensions like .zip or .gz, you must ensure that the file is compressed because our system assumes that the file is compressed. Uploading an uncompressed file in this case may cause feed failure. Make sure that the compressed archive contains exactly one file.
• Text or tab-delimited
• Make sure that your columns (tabs) with the required attributes correctly match all the items; oftentimes there will be either an extra tab or a missing tab.
• XML
• You can't include un-escaped special characters like "&".
• Your attribute names may not contain capital letters, any capitalization in your attribute names should be removed. For example, the title [title] attribute should be entered as , instead of .
• Incorrect encoding sometimes occurs. Be sure to encode your file in the accepted formats.
• • Your feed may be too large for the upload method you're using.
• • Direct upload files must be less than 4 GB in size. (If you're encountering an "oops" message from this method, please wait a few hours and try again.)
• • SSH File Transfer Protocol (SFTP) files must be less than 4 GB in size.
• • Files set for scheduled fetches must be less than 4 GB in size.
• • Common reasons automatic uploads fail:
• • The URL used for scheduled fetch is roboted or doesn't have permission settings for Merchant Center to download the data feed.
How to fix the issue. There are several common reasons why you might receive this error: Your URL doesn’t lead to a valid image or landing page. Make sure your URL links to...
People also ask
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Why does Google Merchant Center disapprove a product?
Google Merchant Center requires that the ‘link’ attribute in your product data feed directs to a valid and live product page. How to fix: Check your product data feed for broken or invalid links. Update the ‘link’ attribute with the correct URL for each product. Make sure that your website is live and accessible to Google’s crawlers.
