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      • BBB customer reviews allow customers to post positive, negative or neutral reviews about marketplace experiences with businesses, brands and charities. Just like our complaints, reviews are vetted by BBB team members and sent to the business before they are published online.
      www.bbb.org/all/customer-reviews/reviews-faqs
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  2. Consumer experiences matter to Better Business Bureau – and businesses! BBB customer reviews allow customers to post positive, negative or neutral reviews about marketplace experiences with...

    • FAQs

      What are BBB Customer Reviews? BBB customer reviews allow...

    • About BBB Customer Reviews

      While we’d like to be able to promise that every review...

    • Submission Terms

      The text of my Customer Review may be publicly posted on the...

  3. What are BBB Customer Reviews? BBB customer reviews allow customers to post positive, negative or neutral reviews about marketplace experiences with businesses, brands and charities.

  4. While we’d like to be able to promise that every review comes from a real consumer every time, experience shows us that is nearly impossible to guarantee. We do take steps to minimize misuse and...

  5. Mar 10, 2021 · Every favorable customer review can greatly boost your business. One of the best aspects of BBB customer reviews is that they are real, based on a real experience between consumer and company. The BBB verifies the source and substance of customer reviews before they are published.

    • March 28, 1958
  6. Sep 21, 2021 · Customer reviews do not factor into a business's BBB rating. Here's the secret sauce for what the BBB is looking at when it assigns a rating: Complaint history : How many complaints a business has received, given its size, and whether those complaints were resolved expediently and "in good faith," even if the customer isn't satisfied.

  7. Aug 28, 2019 · 1. The BBB isn't just about SEO. SEO is a complicated matter. First, Google reportedly does its rankings based in part on how valuable and relevant the information is. Second, sites may get...

  8. Oct 29, 2018 · Understanding Better Business Bureau Reviews. Consumer reviews weigh heavily on what customers decide to purchase and why. Reviews and testimonials written by other customers are overwhelmingly trusted, especially when compared to paid, sponsored “reviews” or marketing media. 84% of people actually trust online reviews as much as their ...

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