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1. • • BBB customer reviews allow customers to post positive, negative or neutral reviews about marketplace experiences with businesses, brands and charities. Just like our complaints, reviews are vetted by BBB team members and sent to the business before they are published online.
     www.bbb.org/all/customer-reviews/reviews-faqs

     Frequently Asked Questions About BBB Customer Reviews and ...

2. People also ask

   Do BBB reviews matter?

   • Better Business Bureau (BBB) reviews should matter to you and your business. I understand that many entrepreneurs often wonder if they should even bother with this online rating service. They may also look at the BBB as a dated approach to customer satisfaction with a company.

   Better Business Bureau Reviews: Why They Still Matter (And How ... - For…

   www.forbes.com/councils/forbesbusinessdevelopmentcouncil/2019/08/28/better-business-bureau-reviews-why-they-still-matter-and-how-to-use-them/

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   What is a BBB review and how does it work?

   • A BBB review is a customer evaluation of a business that is validated by the Better Business Bureau. The business is given the opportunity to respond to the review and share their side of the story before it is published. The reviewer can also submit comments on the customer review. Comments from third parties are not allowed.

   Better Business Briefing: The power of customer reviews on small busine…

   www.bbb.org/article/business/23063-better-business-briefing-the-power-of-customer-reviews-on-small-businesses

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   How does BBB impact a business?

   • BBB makes it easy for consumers to file complaints and customer reviews. Learn more about what each is and how they can impact a business. Consumers say information found in customer reviews helps them choose trustworthy businesses.

   Customer Reviews - Better Business Bureau

   www.bbb.org/all/customer-reviews

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   Why do people like BBB reviews?

   • Consumers say information found in customer reviews helps them choose trustworthy businesses. Businesses appreciate customer reviews because they highlight customer experiences. How are BBB reviews different?

   How BBB Customer Reviews are Handled - Better Business Bureau

   www.bbb.org/all/customer-reviews/reviews

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   What are BBB customer reviews?

   • BBB customer reviews allow customers to post positive, negative or neutral reviews about marketplace experiences with businesses, brands and charities. BBB makes it easy for consumers to file complaints and customer reviews. Learn more about what each is and how they can impact a business.

   Customer Reviews - Better Business Bureau

   www.bbb.org/all/customer-reviews

   See all results for this question

   What percentage of BBB ratings are based on customer reviews?

   • It turns out that the average rating the BBB shows is not just based on customer reviews; 67 percent of the rating is based on the BBB’s evaluation of that business.

   Better Business Bureau reviews are complex. Here ... - Search Engine Land

   searchengineland.com/better-business-bureau-reviews-298246

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3. www.bbb.org › all › customer-reviewsBBB Customer Reviews - Better Business Bureau

   www.bbb.org › all › customer-reviews

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   BBB customer reviews allow customers to post positive, negative or neutral reviews about marketplace experiences with businesses, brands and charities. Learn more.

   • FAQs

     Customer reviews allow consumers to share with BBB and the...

   • About BBB Customer Reviews

     BBB Customer Reviews. Consumers say information found in...

   • Submission Terms

     The text of my Customer Review may be publicly posted on the...

   • Paid Customer Reviews

     BBB’s Customer Review Acceptance Policy goes beyond FTC’s...

   • Is It a Complaint, Review Or Scam

     Consumers who wish to inform BBB about an experience with a...

   • Encourage

     BBB discourages businesses from using non-disparagement or...

4. www.bbb.org › all › customer-reviewsHow BBB Customer Reviews are Handled - Better Business Bureau

   www.bbb.org › all › customer-reviews

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   BBB Customer Reviews. Consumers say information found in customer reviews helps them choose trustworthy businesses. Businesses appreciate customer reviews because they highlight customer...

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     Read and receive trustworthy customer reviews at BBB.org

     6 Jul 2023

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     BBB How-To: Customer Review

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     Check Out Customer Reviews on BBB!

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6. www.bbb.org › article › businessBetter Business Briefing: The power of customer reviews on ...

   www.bbb.org › article › business

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   Mar 21, 2022 · Customer reviews are posted to the company’s BBB Business Profile. To date, BBB received more than 4 million customer reviews but has published only 62% of them – and for a good...

7. www.forbes.com › councils › forbesbusinessBetter Business Bureau Reviews: Why They Still Matter (And ...

   www.forbes.com › councils › forbesbusiness

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   Aug 28, 2019 · Better Business Bureau (BBB) reviews should matter to you and your business. I understand that many entrepreneurs often wonder if they should even bother with this online rating service.

   • Author: Wayne Elsey

8. www.thebalancemoney.com › what-to-know-aboutWhat To Know About the Better Business Bureau - The Balance

   www.thebalancemoney.com › what-to-know-about

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   Sep 21, 2021 · Rating system: If enough public information is available for a company, the BBB will rate it to help consumers gauge how trustworthy it is. Review system: If you've done business with the company, you can leave a review for others to see how it went, good or bad.

9. truthinadvertising.org › wp-content › uploadsOverview of Ratings - Truth in Advertising

   truthinadvertising.org › wp-content › uploads

   BBB ratings are not a guarantee of a business's reliability or performance. BBB recommends that consumers consider a business's BBB rating in addition to all other available information about the business. Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.

10. searchengineland.com › better-business-bureauBetter Business Bureau reviews are complex. Here’s what you ...

    searchengineland.com › better-business-bureau

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    May 17, 2018 · It turns out that the average rating the BBB shows is not just based on customer reviews; 67 percent of the rating is based on the BBB’s evaluation of that business.